Jennifer Speights

• Used time management and efficient cleaning methods to meet deadlines.
• Emptied trashcans and transported waste to collection areas.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Organized and used industrial cleaning products following strict safety procedures.

Verified and updated patient demographics and information to ensure accuracy.

Processed charity applications to assist eligible patients.

Ran credit checks to evaluate patient financial status.

Obtained authorizations for inpatient admissions, facilitating timely care.

Verified patient medical insurance coverage for accurate billing.

Guided applicants in finding and enrolling in suitable policies under Affordable Care Act.

Collected patient deductibles to streamline payment processes.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.