Jennifer Walker

• Assisted in managing accounts payable and receivable processes to ensure timely transactions
• Supported reconciliation of financial statements to maintain accuracy in records
• Learned and utilized accounting software for efficient invoice processing
• Collaborated with team members to streamline billing procedures and enhance workflow

Started in A/P dept 2018, promoted to dept lead in 2021

Managers: Robin Brule, Angie Wroten

• Managed medication inventory, ensuring accurate stock levels and timely replenishment.
• Assisted pharmacists in preparing and dispensing prescriptions with precision.
• Trained new pharmacy technicians on operational procedures and safety protocols.
• Implemented improvements in workflow processes to enhance efficiency and reduce errors.
• Referral intake, calling patients for refills, ordering from vendors such as McKesson, Stocking IV supplies, IV preparation, deliveries, scheduling on call for staff/unit, communicating with MD office, home health/hospice, case managers, and other entities.

Managers: Clay Morris, Jennifer Markham

CPht 2007, became dept lead 2015

• Fostered a safe and nurturing environment, promoting social and emotional development.
• Implemented daily activities that encouraged creative expression and cognitive growth.
• Collaborated with lead teachers to assess student progress and adapt instructional strategies.
• Supervised playtime, ensuring adherence to safety protocols and positive interactions among children.
• Maintained cleanliness and organization of classroom materials, enhancing learning space functionality.
• Communicated effectively with parents regarding student behavior and developmental milestones.

Director: Kim Collins Prewitt

• Maintained a safe and nurturing environment for preschoolers, fostering their growth and wellbeing.

• Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
• Assisted customers with account inquiries, delivering exceptional service and resolving issues promptly.
• Trained new tellers on procedures, enhancing team performance and operational consistency.
• Monitored cash drawers for accuracy, identifying discrepancies to prevent losses.

• Ensured compliance in regards to staff with customer service policies to improve response times and enhance client satisfaction.
• Trained and mentored team members on best practices for effective communication and problem resolution.
• Analyzed customer feedback to identify trends, informing strategic decisions for service enhancements.
• Collaborated with cross-functional teams to streamline processes, fostering a culture of continuous improvement.
• Took ownership of customer issues and followed problems through to resolution.
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Followed through with client requests to resolve problems.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Oversaw daily restaurant operations, ensuring efficiency and top-quality service delivery.
• Developed and implemented training programs for staff, enhancing team performance and customer satisfaction.
• Managed inventory control procedures, optimizing stock levels and reducing waste.
• Fostered a positive work environment through effective communication and conflict resolution strategies.
• Analyzed financial reports to identify trends, driving cost-saving initiatives and profitability improvements.
• Led regular staff meetings to discuss operational challenges, establish goals, and share best practices for improvement.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.