Jennifer Yates
Patterson
Summary
Dynamic professional with a proven track record at Jackson County Sheriff's Department, excelling in high-pressure environments. Skilled in critical thinking and effective communication, I enhance team collaboration and customer service. Adaptable and detail-oriented, I successfully reduced response times and improved operational efficiency, fostering strong relationships across departments.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2010
2010
years of professional experience
Work History
P&P Properties
Co Owner and Manager of Office and Day to Day Opes
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Dispatcher and 911 Operator
Jackson County Sheriff's Department
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Resolved conflicts between field units, ensuring smooth operation and team cohesion.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
- Implemented regular system checks to maintain high operational standards, ensuring reliability of dispatch equipment.
- Ensured compliance with federal and state regulations, maintaining impeccable record-keeping practices.
- Facilitated training for new dispatchers, improving team readiness and performance.
- Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
- Reduced response times to emergency situations, coordinating effectively with multiple agencies.
- Fostered strong relationships with law enforcement and emergency services, improving inter-agency collaboration.
- Contributed to community safety initiatives, providing expert advice on emergency preparedness.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
- Enhanced emergency response times by efficiently coordinating with first responders and accurately relaying critical information.
- Maintained high levels of confidentiality and discretion with sensitive information.
- Streamlined communication between dispatch and field units, reducing misunderstandings and errors.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Monitored and tracked dispatch communication systems.
- Tracked and monitored vehicle performance and maintenance.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Monitored flow of paperwork and directed information to appropriate departments.
- Assisted in the development of training materials for new 911 operators, promoting consistent quality standards across the team.
- Handled sensitive situations with tact and discretion, maintaining confidentiality as required by law and departmental policies.
- Streamlined call-handling procedures by identifying areas for improvement and implementing necessary changes.
- Supported fellow operators during peak call periods, ensuring seamless service delivery to all callers in need of assistance.
- Demonstrated excellent multitasking abilities while managing multiple phone lines, radio communications, and computer systems simultaneously.
- Continuously updated knowledge of local geography, enabling efficient routing of emergency personnel to incident locations.
- Contributed to team success by consistently meeting performance metrics in a fast-paced, high-pressure environment.
- Assisted supervisors in evaluating operator performance, offering constructive feedback for continuous improvement initiatives.
- Utilized advanced computer-aided dispatch systems for accurate call processing and information dissemination to responding units.
- Maintained accurate records of all emergency calls, ensuring proper documentation for future reference and analysis.
- Increased caller satisfaction with empathetic listening and effective problem-solving skills.
- Provided life-saving assistance through timely delivery of pre-arrival instructions to callers in medical emergencies.
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate services.
- Enhanced communication between first responders and the public by providing clear, concise information during high-stress situations.
- Collaborated with law enforcement agencies for coordinated response efforts during criminal incidents or investigations.
- Maintained a calm, professional demeanor in high-stress situations, providing reassurance to callers while efficiently addressing their needs.
- Assisted callers in emergency situations with appropriate information and support.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Operated emergency response systems to update and retrieve up-to-date information for first responders.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Reduced risks and emergency response issues by observing public safety field units.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
Jail Supervisor
Woodruff County Sheriff's Office
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Commercial Realtor
Remax Real Estate
01.2002 - 11.2009
- Compared recently sold area properties to determine competitive market prices.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing, and foreclosures.
- Conducted comprehensive market research to identify trends and opportunities for clients looking to invest in commercial real estate.
- Contributed to team success by sharing knowledge of local markets, trends, zoning regulations, financing options, and more.
- Oversaw tenant improvement projects to increase property value while maintaining budgetary constraints.
- Guided clients through the leasing process from initial property tours to final paperwork signing, ensuring a seamless experience.
- Improved property management efficiency, implementing streamlined communication systems between tenants, vendors, and owners.
- Advised clients on property acquisition strategies based on thorough market analysis, achieving successful investment outcomes.
- Developed strong relationships with key industry professionals, promoting collaboration and generating new business opportunities.
- Successfully closed complex deals by effectively navigating legal procedures and addressing potential challenges.
- Spearheaded marketing initiatives for commercial properties, utilizing both digital platforms and traditional methods to maximize exposure.
- Collaborated with property owners to maximize revenue potential through effective marketing strategies and rental rate analysis.
- Negotiated favorable lease terms for clients, resulting in reduced costs and increased tenant retention.
- Increased client satisfaction by efficiently managing commercial property transactions and providing expert advice.
- Generated new leads through strategic networking at industry events and conferences, expanding the company''s client base.
- Assisted clients with due diligence processes, helping them make informed decisions about their investments.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Negotiated contracts on behalf of clients.
- Prepared and presented contracts and other legal documents to clients.
- Reviewed and executed confidential documents, contracts and disclosures.
- Developed new business and managed new and existing clients.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Coordinated appointments to show tenants and buyers prospective homes.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Generated leads for sales and rental properties through cold calls and referrals.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Education
Certified - Medic
Embry-Riddle Aeronautical University
Heber Springs, ARAssociate Of Business Administration - Business Administration And Management
Black River Tech
Pocahontas, AR 05.1997
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Commercial Realtor
Remax Real Estate
01.2002 - 11.2009
P&P Properties
Co Owner and Manager of Office and Day to Day Opes
Dispatcher and 911 Operator
Jackson County Sheriff's Department
Jail Supervisor
Woodruff County Sheriff's Office
Certified - Medic
Embry-Riddle Aeronautical University
Associate Of Business Administration - Business Administration And Management
Black River Tech
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