Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jenny Doran

Jenny Doran

Bentonville

Summary

Dynamic Quality Assurance leader with extensive experience at Walmart Inc., driving strategic initiatives in regulatory compliance and supplier management. Proven track record in enhancing product lifecycle management and fostering cross-functional collaboration, resulting in significant improvements in quality assurance and technical design process. Passionate about talent development, continuous improvement and leading high performing teams.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Director, Quality Assurance & Tech Design

Walmart Inc.
Bentonville
01.2024 - Current

Quality Assurance and Technical Design leader for Members Mark Brand across multi-channel platforms, global sourcing leadership, and PLM systems implementation, encompassing Food, Consumables, Health and Wellness, General Merchandise, and Apparel, end-to-end process from item concept through commercialization.

Senior member of the Member’s Mark brand leadership team responsible for effective design, implementation, and maintenance of a robust and effective Quality Assurance and Technical Design strategy and framework for a ~$20B brand with YOY comparative growth.

Responsible for global quality assurance and compliance (food/product safety interactions) across multiple third-party laboratory networks.

Heavy emphasis on product test protocol harmonization and optimization across multiple 3P laboratories, maximizing safety design for food, electricals, consumables, and general merchandise processes to ensure regulatory compliance.

Director of Quality Assurance

Walmart Inc.
Bentonville
06.2022 - 01.2024

Quality Assurance leader across Food, Consumables, Health & Wellness for Member's Mark brand.

Responsible for leading strategic initiatives relating to global supplier management and onboarding, end-to-end quality lifecycle of items, and associated customer feedback management.

Led business strategy on PLM system design and implementation.

Senior Manager, Regulatory Compliance - Food

Walmart Inc.
Bentonville
07.2016 - 06.2022

Private Brand PLM System and Supply Chain Transparency platforms for Walmart/Sam's Club across approximately 2,800 suppliers.

Food safety and regulatory category management for Walmart/Sam’s Club private branded product range includes GFSI site approval tracking, managing communication channels around PLM system usage, and compliance with food safety requirements.

Management of category-specific food product removals: investigation, execution of removals, regulatory follow-up, and senior leadership communications.

Design, implementation and management of operational Food Safety Audit program with 3PLs – tracking completion and managing corrective action follow-up.

Operational Food Safety & Technical Manager

ASDA PLC
Leeds
11.2013 - 07.2016

Strategic development and implementation of the operational food safety subject matter area in compliance with Wal-Mart International policy requirements and subject matter management systems.

Development and implementation of both ASDA and Wal-Mart’s international food safety compliance program for the UK market, including an annual Ethics and Compliance risk assessment program.

Education

Master of Science - Food Safety & Quality Management

University of Central Lancashire
Preston, United Kingdom
05-2024

Skills

  • Quality assurance
  • Regulatory compliance
  • Technical design
  • Supplier management
  • Product lifecycle management
  • Strategic planning
  • Cross-functional collaboration
  • Risk assessment
  • Operational oversight
  • Team leadership
  • Talent development
  • Stakeholder engagement
  • Process improvement
  • Continuous improvements
  • KPI development
  • Policy and procedure development

Certification

  • ASQ (American Society for Quality) Certified Manager of Quality Organizational Excellence (CMQ/OE) 2025
  • BSc Food Science & Nutrition – Nottingham Trent University (2005).
  • RIPH (UK) Advanced Certificate in Applied HACCP Principles – pass with Honors (2003).
  • Campden BRI (UK) Lead Auditor Training ISO:9001/2000 Series (2005).
  • FSPCA Preventative Controls for Human Foods Training (PCQI) (2016).

Timeline

Senior Director, Quality Assurance & Tech Design

Walmart Inc.
01.2024 - Current

Director of Quality Assurance

Walmart Inc.
06.2022 - 01.2024

Senior Manager, Regulatory Compliance - Food

Walmart Inc.
07.2016 - 06.2022

Operational Food Safety & Technical Manager

ASDA PLC
11.2013 - 07.2016

Master of Science - Food Safety & Quality Management

University of Central Lancashire
Jenny Doran