Jeny Mariely Hernandez
Newark
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
23
23
years of professional experience
Work History
Food Processor
Peco Foods
Batesville
01.2024 - 12.2024
- Added raw materials to defining and skinning machines and monitored operations.
- Checked finished items against company quality standards.
- Kept working environment clean and well-organized to promote efficiency and minimize waste.
- Transferred finished goods from processing machines onto conveyor belts for further transport.
- Checked component supplies and kept levels right for optimal production.
- Used special knives, tools and equipment to cut, debone and separate meat.
- Checked labels on containers for accuracy prior to filling them with product.
- Inspected finished product for quality assurance purposes before packaging or further processing.
- Followed established procedures for safety and productivity.
- Constructed and filled shipping boxes with finished products.
- Kept accurate records of all processed foods including weight, quantity and temperature readings.
- Recorded production data such as number of units produced, down time and any issues that arose during the process.
Cashier
Stripes Convenience Store
Brownsville
04.2018 - 07.2020
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Welcomed customers, offering assistance to help find store items.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed customer payments quickly and returned exact change and receipts.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Followed company security procedures for handling large sums of money.
- Checked personal identifications during alcohol and tobacco sales.
- Discounted purchases by scanning and redeeming coupons.
- Maintained work area and kept cash drawer organized.
Medical Assistant
Dr. Thurber
Brownsville
08.2012 - 05.2014
- Provided assistance to medical staff in performing minor surgical procedures.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Organized charts, documents and supplies to maintain team productivity.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted back office patient processes to reduce office wait times.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Registered new patients into practice management software program accurately entering demographic information.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Cleaned and maintained medical equipment following procedures and standards.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Assistant Manager
Burger King
Brownsville
03.2005 - 10.2008
- Evaluated individual and team business performance and identified opportunities for improvement.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved conflicts between team members in an effective manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Implemented quality control measures to uphold company standards.
Receptionist
One Stop GMAC Real Estate
Brownsville
12.2001 - 08.2003
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Greeted customers, answered general questions and directed to appropriate locations.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Updated daily log book with information about visitors entering the premises.
- Answered and directed incoming calls using multi-line telephone system.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Updated and recorded customer or client information to maintain accounts.
- Greeted visitors and provided them with assistance.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Verified visitors' identification cards before allowing access to the building.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Nationally Registered Certified Medical Assistant - Phlebotomist
South Texas Vocational
Brownsville, TX03-2011
High School Diploma -
Nation Ford High School
Fort Mill, SC06-2010
Skills
- Product labeling interpretation
- Background in food processing
- Production scheduling
- Packaging expertise
- Great hand-eye coordination
- Machinery operation
- Continuous improvement mindset
- Adaptability to change
- Product handling
- Food safety compliance
- Communication proficiency
- Labeling accuracy
- Deboning meat
- Scheduling
- Customer/Client relations
- Office management
- Service-oriented mindset
- Call redirection
- Documentation and reporting
- Front desk operations
- Greeting and seating clients
- Verbal and written communication
- Positive and professional
- Office administration
Language
Fluent in English and Spanish
Timeline
Food Processor
Peco Foods
01.2024 - 12.2024
Cashier
Stripes Convenience Store
04.2018 - 07.2020
Medical Assistant
Dr. Thurber
08.2012 - 05.2014
Assistant Manager
Burger King
03.2005 - 10.2008
Receptionist
One Stop GMAC Real Estate
12.2001 - 08.2003
Nationally Registered Certified Medical Assistant - Phlebotomist
South Texas Vocational
High School Diploma -
Nation Ford High School