Jessica Arias
Hot Springs
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Pricing and Signage Lead
Dick’s Sporting Goods
Hot Springs
09.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted weekly pricing audits to ensure accurate labeling and pricing of all items and pegs
- Completed weekly price changes. Pulling clearance and shipping items to other stores, marking every individual item up or down depending on the item
- Managed the signage for the store whether it be putting signage out or storing in the stockroom
- Executed weekly advertising campaigns for the store, ensuring timely removal of expired promotions.
- Selling customers on new product and providing great customer service
Cashier
Dick’s Sporting Goods
Hot Springs
02.2024 - 09.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently at point-of-sale
- Provided excellent customer service by addressing inquiries and concerns.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Supported management with daily operations and team needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new cashiers on register procedures and customer service standards.
- Performed other duties as assigned by management.
Car Hop
Sonic Drive In
Hot Springs
02.2022 - 12.2022
- Delivered food and beverages to customers in a timely manner.
- Took customer orders accurately and efficiently using the order system.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Processed payments, handling cash and credit transactions with precision.
- Maintained cleanliness of work area and dining spaces.
- Filled condiments and napkin containers during slack periods.
- Organized and replenished service areas to support team efficiency. with supplies during slow periods.
- Trained new employees to perform duties.
Skills
- Pricing strategy
- Signage management
- Price auditing
- Customer engagement
- Inventory management
- Transaction processing
- Customer relationship management
- Effective communication
- Problem solving
- Team collaboration
- Attention to detail
- Organization and time management
- Multitasking
- Customer relations
- Friendly, positive attitude
- Good Telephone Etiquette
- Flexible and adaptable
- Sales promotions
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Pricing and Signage Lead
Dick’s Sporting Goods
09.2024 - Current
Cashier
Dick’s Sporting Goods
02.2024 - 09.2024
Car Hop
Sonic Drive In
02.2022 - 12.2022