Jessica Badley

Alpena

Summary

Dynamic Team Leader with strong skills in team motivation, customer service excellence, and operational efficiency. Proven track record in mentoring staff and ensuring smooth operations to enhance overall customer satisfaction.

Overview

years of professional experience

Work History

Team Leader

Rust Dust Wonderlust

Harrison, AR

08.2022 - 01.2026

Managed register discrepancies, facilitated refund transactions, and performed price verification to ensure customer satisfaction.
Collaborated with management to identify and address staff needs, performance evaluations, and store-related issues.
Delivered exceptional customer service while mentoring team members on daily operational tasks.
Assign tasks, ensure sales floors, product bins, and stock areas are organized and follow safety protocols.

Bartender

Hawg Trough Bar And Grill

Green Forest, AR

11.2016 - 09.2021

Managed high-volume bar operations, ensuring timely service and customer satisfaction.
Developed signature cocktails, enhancing menu diversity and driving customer interest.
Trained and mentored junior bartending staff, improving team performance and service quality.
Monitored inventory levels, facilitating efficient stock management and reducing waste.

Line Operator

George's Chicken

Cassville, MO

08.2018 - 03.2021

Operated production machinery to ensure consistent output and quality standards.
Monitored assembly line processes, identifying and resolving issues proactively.
Trained new team members on equipment operation and safety protocols.
Conducted routine maintenance on machines to minimize downtime.
Collaborated with quality assurance to maintain compliance with safety regulations.

Education

High School Diploma -

Blue Eye High School

Blue Eye, MO

Skills

Teamwork and collaboration
Problem-solving

Attention to detail
Team motivation

Timeline