Jessica Butler
Office Administration
Blythevile,AR
Work Preference
Summary
Dedicated pharmacy operations professional with extensive experience in medication preparation and inventory management, ensuring optimal safety and accuracy through a strong understanding of pharmaceutical protocols. Demonstrates a solid grasp of regulatory compliance and employs effective communication techniques to foster team collaboration. Recognized for reliability and adaptability, with a proven ability to swiftly learn and implement new skills. Eager to leverage these strengths in an entry-level pharmacy technician position, contributing to team success and supporting organizational growth.
Overview
16
16
years of professional experience
Work History
Office Manager's Assistant
Nuark Warehouse
03.2019 - 03.2024
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained confidential records relating to personnel matters.
- Monitored inventory levels and placed orders when needed.
- Established relationships with external partners to facilitate business operations.
- Conducted quality, timely performance feedback and performance appraisals.
- Developed written correspondence such as letters, emails, memos for internal communications purposes.
- Managed office supply orders and inventory to support availability.
- Prepared invoices for payment processing and tracked accounts receivable and payable activities.
- Processed incoming payments through checks or credit card transactions accurately according to company policies and procedures.
- Monitored inventory levels of office supplies and ordered items as needed.
- Created spreadsheets using advanced formulas in Excel to track progress on projects.
Cash Office Administrator
Lowe's
01.2018 - 03.2019
- Managed cash handling processes, ensuring accuracy and compliance with company policies.
- Oversaw daily reconciliation of cash deposits and transactions to maintain financial integrity.
- Implemented efficient cash management procedures, reducing discrepancies and enhancing workflow.
- Trained and mentored junior staff on cash office operations and best practices for efficiency.
- Analyzed financial records to identify trends and improve operational performance within the cash office.
- Developed standard operating procedures for cash handling, improving consistency across operations.
- Assisted with budget preparation, tracking expenses against forecasts to ensure optimal use of available resources.
- Ensured timely deposits by coordinating pick-ups with armored car services while adhering to strict security protocols.
- Maintained strong internal controls, ensuring timely identification and resolution of financial irregularities.
- Reduced discrepancies in cash handling by conducting thorough audits and providing staff training on proper procedures.
- Maintained well-organized records for all transactions, making it easy to locate documents for audits or other financial inquiries.
- Oversaw liquidity and cash management operations.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
Cash Office Clerk
Lowe's
04.2018 - 03.2019
- Performed data entry tasks to accurately update cash register system with sales information.
- Monitored security cameras for suspicious activities near the cashier area.
- Followed company policies and procedures related to cash handling practices.
- Efficiently handled large volumes of currency transactions during peak hours.
- Balanced registers, reconciled discrepancies between physical counts and computer-generated reports.
- Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending cash, checks and other forms of payment to banks.
Pharmacy Technician
Greene's Pharmacy
05.2008 - 06.2012
- Managed medication inventory, ensuring accurate stock levels and timely replenishment.
- Assisted pharmacists in patient consultations, providing essential drug information and guidance.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Managed opening and closing duties for pharmacy.
Education
High School Diploma -
South Pemiscot High School
Steele, Mo05.2013
No Degree - Gender Studies
Arkansas Northeastern College
Blytheville, AR05-2016
Skills
- Presentation Preparation
- Scheduling and Planning
- Report Generation
- Customer service
- Clear oral/written communication
- Relationship building
- Organizational skills
- Data entry
- Office management
- Inventory control
- Administrative support
- Documentation and control
- Team bonding
- Performance improvement
Timeline
Office Manager's Assistant
Nuark Warehouse
03.2019 - 03.2024
Cash Office Clerk
Lowe's
04.2018 - 03.2019
Cash Office Administrator
Lowe's
01.2018 - 03.2019
Pharmacy Technician
Greene's Pharmacy
05.2008 - 06.2012
High School Diploma -
South Pemiscot High School
No Degree - Gender Studies
Arkansas Northeastern College