Jessica Contreras

My duties as an assistant in this position vary. I manage the daily and weekly agendas. I work closely with management to provide effective assistance for specific aspects of business operations such as ordering and delivering essential materials to job sites. Prepped homes for texture and provided clean up services as well.

This was a temporary position that I actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Helped out the customer on their flight needs and questions. Handled customer inquiries and suggestions courteously and professionally.

Maintained accurate and complete documentation to facilitate accounting and filing functions in the family business. I interacted with customers via phone calls and in person with any questions and gave out quotes for requested jobs. Ordered the supply stock for different jobs site and verified everything was given correctly.

Managerial duties in varied from covering the front desk, answering phone calls, and keeping track of inventory. Answering the locations phone that customers and other location calls too. Kept track of inventory to verify the system numbers match the physical inventory available. Ordered necessary supply, received it, and made sure everything was delivered correctly. Running the front desk consisted of taking cash and debit card payments.

Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow. Disbursed cash and checks accurately while maintaining security of cash drawers. I answered customer inquiries regarding account balances, transaction history and services charges.