Jessica Fleming
Benton
Summary
Dynamic Realtor at Realty One Group with a proven track record in client relations and contract negotiation. Expert in crafting tailored solutions, enhancing customer satisfaction, and ensuring seamless transactions. Leveraged strong negotiation skills to secure favorable outcomes, while maintaining professionalism and ethics throughout the process.
Overview
8
8
years of professional experience
Work History
Realtor
Realty One Group
10.2024 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Billing Speciaist
Odens Fire EVT Service
10.2023 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Licensed Insurance Agent
Farmers Insurance Agency
07.2017 - 08.2018
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
Education
High School Diploma -
Bryant High School
Bryant, AR05-1999
Skills
- Client relations
- Contract negotiation
- Strong negotiation skills
- Invoice processing
- Customer service
- Data entry proficiency
- Superior computer skills
- Professionalism and ethics
Timeline
Realtor
Realty One Group
10.2024 - Current
Billing Speciaist
Odens Fire EVT Service
10.2023 - Current
Licensed Insurance Agent
Farmers Insurance Agency
07.2017 - 08.2018
High School Diploma -
Bryant High School
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