Jessica Morgan
Walmart Stores, INC
Bella Vista
2027
years of professional experience
A self-motivated professional seeking the opportunity to obtain a challenging position allowing me to utilize my academic background and diverse knowledge in compliance, analysis, and the project life cycle.
Work History
Senior Solution Consultant
- Analyzed requirement data and provided solutions to best implement enhancements and new project requests.
- Partnered with cross-functional teams to implement innovative technology solutions enhancing operational efficiency.
- Led cross-functional teams to implement innovative technology solutions enhancing operational efficiency.
- Mentored junior consultants, fostering professional growth and enhancing team capabilities in solution delivery.
- Performed necessary activities to complete a project lifecycle including but not limited to: requirements gathering, demoing, testing, and implementation.
- Ensure compliance with legal and regulatory procedures.
- Collaborated with stakeholders to define project requirements, ensuring alignment with business objectives and user needs.
- Facilitated workshops and presentations to educate clients on new system functionalities and best practices.
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
- Improved overall customer experience by actively soliciting feedback from clients post-implementation, addressing concerns promptly and effectively.
- Contributed to the development of a knowledge-sharing culture within the organization through active participation in workshops, conferences, and other professional events.
- Built a reputation as a trusted advisor among clients, providing expert guidance and recommendations on best-fit solutions for their business needs.
- Led internal training sessions on new technologies and tools for improved team efficiency and skill development.
- Developed strong relationships with key stakeholders within the organization, fostering a collaborative environment conducive to innovation.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Project Manager I & II, Global People Modernization
3 Years- Managed end-to-end recruiting activities to align talent acquisition with organizational goals.
- Gathered requirements for HR-related processes, ensuring adherence to Walmart policies at local and global levels.
- Ensure compliance with legal and regulatory procedures.
- Perform Workday configuration and stay current with new product development.
- Collaborated with cross-functional teams to meet project requirements and timelines.
Project Specialist I & II, Human Resources Optimization
3 Years- Gather requirements for HR related process and ensure compliance with Walmart policies locally and globally.
- Ensure compliance with legal and regulatory procedures.
- Responsible for New Hire activities, including Rehires, Reinstatements, and integration points from Recruiting.
- Collaborate with multiple teams across the project to ensure requirements and timelines are being met.
- Perform SAP configurations and write functional specifications.
- Facilitate workshops and workbook review for global audiences.
Project Specialist I, Travel and Expense
1 Year- Configured SAP for various areas of Travel and Expense project, creating detailed configuration documents.
- Responsible for multiple progress reports pre and post “go live.”
- Collaborated with technical, business, and corporate teams to integrate project requirements and meet timelines.
- Collaborated with CTC to build, review, and deliver training materials for US, Canada, and Puerto Rico.
- Delivered training courses to end users on software applications and processes. to ensure end users had the information they needed.
- Supported go live activities by troubleshooting issues.
Supervisor, GNFR Payables
3 Years- Supervised up to 25 associates and have overseen up to 10+ processes at one time.
- Responsible for time adjustments, coaching/evaluation, making hiring decisions, and day to day business operations for PO and Non-PO Payable Areas.
- Experience in creating and maintaining department metrics.
- Actively involved in multiple projects that have resulted in process improvements.
- Assist in testing and training for new or enhanced systems.
- Correspondence with both internal and external customers, including escalations.
Workflow Coordinator/Vendor Correspondent/Technical Coordinator
5 Years- Conducted timely research and processed payments for asset invoices.
- Responsible for timely research and payment of asset invoices.
- Review daily reports to ensure invoices are properly uploaded into Host for payment.
- Train fellow associates to navigate invoice payments into Enterprise One & SAP.
- Report weekly stats for managerial review.
- Established prompt and accurate initial set-up of all software and hardware applications for current and new associates.
- Finds resolution to software/hardware applications opportunities as they arise.
- Assisted in special projects as requested by management.
- Participated in the Department's Social Committee and PSP initiatives.
Consultant
3 Years- Taught decorative arrangement classes to enhance customer engagement for Creative Memories.
- Managed accounting bookwork and inventory ordering to ensure operational efficiency.
- Attended formal meetings to gain insights on leadership and business promotion strategies.
Accounting Intern
1 Year- Executed timely preparation of production reports.
- Implemented professional accounting procedures to aid Sr. Operators in informed decision-making.
- Assisted accounts payable, payroll, shipping, and HR departments with various office tasks.
Education
Bachelor of Science - General Business and Accounting
Skills
Solution presentation
Process development
Lifecycle management
Software engineering
Data analysis
Business analytics
Design solutions
Customer issue resolution
Stakeholder engagement
Collaborative teamwork
Internal training development
Problem-solving
Decision-making
Analytical skills
Relationship building
Timeline
Project Manager I & II, Global People Modernization
Wal-Mart Stores, Inc.
2017.01 - 2020.01Read More
Project Specialist I & II, Human Resources Optimization
Wal-Mart Stores, Inc.
2014.01 - 2017.01Read More
Project Specialist I, Travel and Expense
Wal-Mart Stores, Inc.
2013.01 - 2014.01Read More
Supervisor, GNFR Payables
Wal-Mart Stores, Inc.
2010.01 - 2013.01Read More
Workflow Coordinator/Vendor Correspondent/Technical Coordinator
Wal-Mart Stores, Inc.
2005.01 - 2010.01Read More
Accounting Intern
Lozier Corporation
2003.01 - 2004.01Read More
Consultant
Creative Memories
2002.01 - 2005.01Read More
Senior Solution Consultant
Walmart Stores, INC
2020 - CurrentRead More
Missouri Southern State University
Bachelor of Science from General Business and Accounting
Read More
Systems Knowledge
- Microsoft Office (Excel, Word, PowerPoint, Access, Visio)
- SAP
- Workday (Recruiting, HCM, Reports, Compensation)
- JIRA
- ServiceNow (SNOW)
- TEAMS
- Wal-Mart Applications (HOST, APNUI, FACT, Enterprise One, JEWEL, Document Direct, Teamworks, BI, SharePoint, Retail Link)
- Wal-Mart Classes (Lean Six Sigma White Belt, Leadership Foundations, Retail Math 101, P4P Dashboard, Powerful Presentation Skills, Micromessaging, Management Essentials, Customer Service Skills, HR Professional Workshop)