Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Mullen

Elkins

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

29
29
years of professional experience
1998
1998
years of post-secondary education

Work History

Cashier

Used 2B New
Elkins
01.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Achieved cost-savings by developing functional solutions to problems.
  • Managed inventory and supplies to ensure materials were available when needed.

Cashier

Goodwill
Fayetteville
01.2020 - 11.2026
  • Processed customer transactions efficiently and accurately at a busy retail environment.
  • Assisted customers with product inquiries and provided exceptional service throughout their visit.
  • Maintained clean and organized checkout areas to ensure a pleasant shopping experience.

Pharmacy Technician

Walmart
Fayetteville
08.2019 - 12.2020
  • Processed prescriptions accurately and efficiently for diverse customer needs.
  • Assisted pharmacists in preparing medications and managing inventory levels.
  • Maintained cleanliness and organization of the pharmacy area for safety compliance.

Pharmacy Technician

Walmart
Wichita
07.2018 - 07.2019
  • Processed prescriptions accurately and efficiently for diverse customer needs.
  • Assisted pharmacists in preparing medications and managing inventory levels.
  • Maintained cleanliness and organization of the pharmacy area for safety compliance.

Customer Service Representative

Walmart
Wichita
07.2017 - 07.2018
  • Assisted customers with product inquiries and service issues.
  • Managed returns and exchanges following store policies.
  • Trained new team members on customer service protocols.

Pharmacy Technician

Harps Grocery Store
Elkins
05.2011 - 07.2013
  • Processed prescriptions accurately and efficiently for diverse customer needs.
  • Assisted pharmacists in preparing medications and managing inventory levels.
  • Maintained cleanliness and organization of the pharmacy area for safety compliance.

Alarm Dispatcher

Protection One Security
Wichita
02.1999 - 11.2000
  • Monitored alarm systems and responded to security incidents promptly.
  • Coordinated communication between clients and emergency services effectively.
  • Processed alarm notifications using proprietary dispatch software efficiently.

CNA

Masonicare Home Health and Hospice
Wichita
12.1997 - 12.1998
  • Provided compassionate care to patients in home health and hospice settings.
  • Assisted patients with daily living activities and personal hygiene tasks.
  • Monitored vital signs and reported changes to nursing staff promptly.

Education

CNA - CNA

Wichita Votech
Wichita, KS
01.1998 - 07.1998

Diploma
Wichita, KS

Skills

  • Cash handling
  • Point-of-sale systems
  • Inventory management
  • Customer service
  • Time management
  • Conflict resolution
  • Communication skills
  • Attention to detail
  • Problem solving
  • Cleaning and sanitizing
  • Empathy and patience
  • Cash handling expertise
  • Receipt handling
  • Multitasking and organization
  • Order verification
  • Payment collection
  • Credit card processing
  • Dependability and reliability
  • Refunds and exchanges
  • Decision making aptitude
  • Transaction handling
  • Inventory restocking
  • Issue resolution
  • Credit and cash transactions
  • Data entry
  • Hospitality and accommodation
  • Professionalism and courtesy
  • Refund handling
  • Basic math
  • Patience and empathy
  • Drawer balancing
  • Loss prevention
  • Product restocking
  • Point-of-sale system
  • Work ethic and integrity
  • Point of sale operation
  • Complaint resolution
  • Complex Problem-solving
  • Ordering and stocking
  • Currency counting
  • Customer relations
  • Cash register operation
  • Cash handling and management
  • POS system operations
  • Promotions and discounts
  • Cash management
  • Purchase assistance
  • Clear communication
  • Time management skills
  • Scanner operations
  • Retail operations

References

References available upon request.

Timeline

Cashier

Used 2B New
01.2024 - Current

Cashier

Goodwill
01.2020 - 11.2026

Pharmacy Technician

Walmart
08.2019 - 12.2020

Pharmacy Technician

Walmart
07.2018 - 07.2019

Customer Service Representative

Walmart
07.2017 - 07.2018

Pharmacy Technician

Harps Grocery Store
05.2011 - 07.2013

Alarm Dispatcher

Protection One Security
02.1999 - 11.2000

CNA - CNA

Wichita Votech
01.1998 - 07.1998

CNA

Masonicare Home Health and Hospice
12.1997 - 12.1998

Diploma

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Jessica Mullen