JESSICA S. POTTER
BENTONVILLE
Summary
Detail-oriented and highly motivated entry-level paralegal with a strong foundation in managing settlements, including negotiation, preparation, and execution. Seeking to leverage my analytical skills, legal knowledge, and customer service experience to contribute to the success of a law firm or legal department.
Overview
14
14
years of professional experience
Work History
Entry Level Paralegal
Gordon Rees Scully Mansukhani, LLP
10.2024 - Current
- Assist senior paralegals and attorneys in managing settlement processes by requesting and tracking settlement funds
- Communicate directly with clients, opposing counsel, to facilitate the surrender process
- Review and prepare documents related to the surrender process, including settlement agreements, release forms, and necessary compliance paperwork
- Maintain accurate records of fund requests and monitor the progress of settlements to ensure they are completed within agreed-upon timeframes
- Communicate with clients to obtain necessary information and provide updates on the status of settlement funds
- Research legal guidelines and industry standards to ensure compliance during the surrender process and settlement fund requests
- Drafted responses to discovery requests and assisted with preparing interrogatories, requests for admission, and requests for production of documents
- Managed case timelines, including deadlines for discovery, motions, and settlements, ensuring no missed deadlines
- Utilized electronic filing systems to submit legal documents in compliance with state and federal court requirements
Case Assistant
Gordon Rees Scully Mansukhani, LLP
10.2022 - 10.2024
- Manage and maintain complex calendars for multiple attorneys, ensuring all court dates, depositions, meetings, and deadlines are properly scheduled and communicated
- Coordinate with clients, courts, and other legal professionals to confirm dates and appointments, avoiding scheduling conflicts
- Prepare and maintain case files, ensuring all relevant documents are filed on time and easily accessible
- Assist with the preparation and filing of legal documents with courts, including motions, petitions, and discovery materials
- Use legal case management software to track case progress and ensure that deadlines are met for each case
Billing Representative II
J.B. Hunt Transport, Inc.
08.2018 - 10.2022
- Edited and reviewed bills of lading to ensure accuracy of shipment details, pricing, and terms
- Audited all billing records to identify and resolve discrepancies, ensuring invoices were correct and compliant with company policies
- Utilized ERP and billing software to process and track invoices, ensuring timely payments and accurate record-keeping
Operations Supervisor
J.B. Hunt Transport, Inc.
08.2014 - 08.2018
- Supervised and provided day-to-day support to the Invoicing and Payroll teams, ensuring accurate and timely processing of invoices and payrolls in accordance with company policies and regulatory standards
- Monitored team performance, provided coaching and training to junior staff, and ensured continuous process improvement
Office Technician and Payroll Support
J.B. Hunt Transport, Inc.
08.2012 - 08.2014
- Edited and processed incoming bills of lading to ensure that all charges were accurate before being sent to clients for billing purposes
- Collaborate with the billing and payroll departments to verify that invoices reflect accurate charges and services rendered, contributing to timely and precise payroll processes
- Tracked discrepancies between billing information and actual services rendered, initiating corrections and communicating with external vendors and customers when needed
Patient Access Representative
Mercy Hospital Medical Center
03.2011 - 08.2012
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Provided excellent customer service to patients and medical staff.
- Increased efficiency in billing process by accurately capturing chargeable services during patient registration.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Education
Graduate -
Concord High School
Concord, CA01.1996
Skills
- Settlement Fund Management
- Drafting & Reviewing Settlement Agreements
- Discovery Management
- Document Drafting & Review
- State and Federal court E-filing
- Case Management & Organization
- Client Relations & Communication
- Legal Compliance & Ethics
- Attention to Detail
- Time Management & Deadline Compliance
- Billing and Invoicing
- Data Entry and Accuracy
Timeline
Entry Level Paralegal
Gordon Rees Scully Mansukhani, LLP
10.2024 - Current
Case Assistant
Gordon Rees Scully Mansukhani, LLP
10.2022 - 10.2024
Billing Representative II
J.B. Hunt Transport, Inc.
08.2018 - 10.2022
Operations Supervisor
J.B. Hunt Transport, Inc.
08.2014 - 08.2018
Office Technician and Payroll Support
J.B. Hunt Transport, Inc.
08.2012 - 08.2014
Patient Access Representative
Mercy Hospital Medical Center
03.2011 - 08.2012
Graduate -
Concord High School
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