Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Rogers

Little Rock

Summary

Detail-oriented insurance coordinator with expertise in streamlining processes and optimizing patient service. Proven abilities in insurance verification and claims processing, resulting in reduced turnaround times and increased billing accuracy.

Overview

14
14
years of professional experience

Work History

Insurance Coordinator

Ouellette Family Dentistry
Bryant, AR
04.2018 - Current
  • Coordinated insurance verification processes to enhance patient service efficiency.
  • Developed training materials for new staff on insurance protocols and systems.
  • Streamlined claims submission procedures, reducing turnaround times significantly.
  • Analyzed patient coverage options to optimize billing accuracy and reduce discrepancies.

Front Desk Receptionist

Arkansas Family Dental
Little Rock, AR
04.2014 - 03.2018
  • Managed patient scheduling using electronic health record systems to optimize appointment flow.
  • Greeted and checked in patients, ensuring a welcoming and efficient front desk experience.
  • Coordinated communication between dental staff and patients, maintaining clear information exchange.
  • Processed insurance claims and verified patient eligibility to streamline billing procedures.
  • Trained new front desk staff on operational procedures and customer service standards.

Assistant Manager

Versona
Little Rock, AR
01.2012 - 03.2014
  • Led daily operations, optimizing staff allocation and workflow efficiency.
  • Developed training programs to enhance team performance and product knowledge.
  • Implemented inventory management systems, reducing stock discrepancies and improving accuracy.

Education

No Degree - Business

San Jacinto College
Pasadena, TX

High School Diploma -

Clements High School
Sugar Land, Texas
05-1998

Skills

  • Insurance processes
  • Insurance claims processing
  • Insurance verification
  • Customer service and assistance

Languages

English
Native or Bilingual

Timeline

Insurance Coordinator

Ouellette Family Dentistry
04.2018 - Current

Front Desk Receptionist

Arkansas Family Dental
04.2014 - 03.2018

Assistant Manager

Versona
01.2012 - 03.2014

No Degree - Business

San Jacinto College

High School Diploma -

Clements High School
Jessica Rogers