Jessica Spencer

• Developed and implemented age-appropriate curriculum for infant development and learning.
• Conducted regular assessments to monitor developmental progress and adapt activities accordingly.
• Fostered a nurturing environment that encouraged exploration, creativity, and social interaction among infants.
• Collaborated with parents to discuss developmental milestones and address concerns effectively.
• Oversaw daily operations of the infant room, ensuring compliance with safety regulations and policies.
• Maintained confidentiality of children, family information and staff.

2400 Prince St, Conway, AR 72034 - 501) 428-3741

• My responsibilities included but were not limited to, interviewing potential families for the shelter, running background checks and working alongside the case manager to provide the best environment for those families in need. Answering the business line, greeting volunteers or people who stopped by with donations. I also prepared rooms for families moving in and finished projects on the property to ensure the shelter was up to code per the city. I also stepped in as case manager when needed. I held case management meetings, we would build goals, financial plans and help them in different aspects of their lives so they could be more successful than when they came to the shelter. I connected the families and even those who different qualify for the shelter with community resources.
• 134 Harkrider St. Conway, AR 72034 - 501) 358-3402

• My responsibilities included but were not limited to, appropriately supervising residents, ensuring safety and making sure all rules and procedures are being maintained. Provide de-escalation services to residents in crisis situations, as well as contacting emergency personal if needed. Keeping on-call updated regarding any crisis-like situations. Ensuring residents are getting their chores done and assisting in keeping the house clean. Preparing meals, providing transportation, and ensuring medication is given in a timely manner and logged properly. Most importantly building rapport with each client by helping them set personal goals, set healthy boundaries and teaching them daily living skills.
• Haven - 3240 Stermer Rd. Conway, AR 72034 - 501) 327-1701

• Managed daily cleaning operations, ensuring high standards of cleanliness across residential and commercial properties.
• Trained and mentored new staff on effective cleaning techniques and company protocols.
• Conducted regular quality inspections to maintain service excellence and client satisfaction.
• Collaborated with team members to refine cleaning methods, enhancing overall service quality and efficiency.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

• My responsibilities included but were not limited to, room inspections, giving random drug test, transportation, preparing non-resident lunch, taking donations, chore checks, med management and preparing rooms for new residents. I also ensured the safety and security of the residents and property while on shift. I attended monthly staff meetings, resident house meetings, and helped coordinate things around the house during holidays. Such as Thanksgiving and Christmas food boxes, helping with Christmas gift wish lists, and delivering presents to families in need. I was responsible for answering the shelter’s business line, and the transportation cell phone. I created new monthly transportation logs, entering notes for communication purposes for oncoming staff into Google sheets and typing narratives for case managers. I built relationships with each resident, encouraging them to maintain a positive outlook, I helped them with building resumes and applying for job.
• 1115 Parkway St. Conway, AR 72034 - 501) 329-4862

• I took care of children ages 6 weeks to 5 years. I created and prepared my own curriculum, monthly newsletters, crafts, field trips and menus. I also did all the book work, tax receipts, and budgeting for HHCC.
• 1702 Marilyn Dr. Conway, AR 72032 - 501) 548-5624

• I worked at ACE for 10 years as a freight stocker, an order filler, back-up receptionist, inventory clerk, housekeeping assistant and barcode coordinator. I put in many extra hours on weekends working on new warehouse projects and housekeeping projects.
• 400 Murphy Dr. Maumelle, AR 72113 - 501) 851-4450