Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic
Jessica White

Jessica White

Sarasota,United States

Summary

I am a passionate and reliable professional, committed to providing outstanding customer service and ensuring memorable dining experiences. I am proficient in anticipating guest needs, addressing concerns, and resolving issues efficiently. I thrive in high-pressure, fast-paced settings, always maintaining focus and a positive attitude.

Overview

8
8
years of professional experience

Work History

Waitress

Sun Garden Cafe
210 Avenida Madera, Sarasota, FL 34242
11.2024 - 01.2026
  • Greet and seat customers in a friendly and efficient manner.
  • Take customer orders accurately and relay them to the kitchen or bar.
  • Prepare and serve a variety of drinks, including cocktails, coffee, and non-alcoholic beverages.
  • Mix, garnish, and serve alcoholic beverages following standard recipes.
  • Ensure customer satisfaction by checking in regularly and addressing any concerns.
  • Establish and maintain relationships with regular customers, offering personalized service.
  • Maintain knowledge of the menu, including daily specials and ingredient details, to assist customers with their selections.
  • Handle cash and process payments, ensuring accuracy and efficiency.
  • Maintain a clean and organized dining area, including setting and clearing tables.
  • Work collaboratively with kitchen staff to ensure timely and accurate delivery of orders.
  • Uphold all safety, sanitation, and food handling standards to ensure a clean and safe dining experience.

Reason for leaving- I have decided to homeschool my daughter for the next couple of years. While I will no longer be a full-time employee, I am will be remaining on call in the event of an emergency when additional support is needed.

Owner: Rick and Suzanne Monroe: 941-400-2528

Server

Pie on Main/ Blase Cafe
Sarasota, FL
08.2023 - 05.2024

Pie on main and Blase Cafe are owned by the same person. I transferred from Blase to Pie in January to be closer to my kids.

Job Description

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and managed the Bills.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Reason for leaving: I put my two weeks notice in to focus more on my sales job. unfortunately was unable to complete due to husbands passing

Owner: Chip White 941-685-9300

Server

Captain Curt's
Siesta Key
01.2023 - 07.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and managed the Bills.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Reason for leaving: Seeking a better work environment.

Manager: Paige Strong 941-780-1602

Owner/Manager

Bloomington Roofing Company
Bloomington, IN
01.2018 - 01.2022
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Expanded business into new markets

Education

High School Diploma -

Anderson County High School
Lawrenceburg, KY
05.2006

Skills

  • Customer Service
  • Friendly, Positive Attitude
  • Promptness and Punctuality
  • Strong Multitasking
  • Team Collaboration
  • Cleanliness
  • Order Taking
  • Cash Handling
  • Safe Food Handling
  • Order Accuracy
  • Complaint Resolution
  • Menu Memorization
  • Food Safety Understanding
  • Performance Improvement
  • Upselling Techniques
  • Business Growth and Retention
  • Sales Tracking
  • Rapport and Relationship Building
  • Sales Presentations
  • Strategic Planning
  • Advertising Campaigns
  • Business Development

Availability

My availability is Tuesday through Saturday evenings. I homeschool my daughter during the day, but I’m happy to pick up daytime shifts when coverage is needed.

Timeline

Waitress

Sun Garden Cafe
11.2024 - 01.2026

Server

Pie on Main/ Blase Cafe
08.2023 - 05.2024

Server

Captain Curt's
01.2023 - 07.2023

Owner/Manager

Bloomington Roofing Company
01.2018 - 01.2022

High School Diploma -

Anderson County High School
Jessica White