Jillian Wilson
Little Rock
Summary
Dynamic Beauty Advisor with extensive experience at Ulta Beauty, excelling in customer interaction and sales proficiency. Skilled in skin analysis and waxing techniques, I consistently foster client satisfaction and loyalty. Proven ability to maintain high sanitation standards while achieving sales goals, creating inviting environments that enhance the customer experience. Certified Waxing Specialist with background in full-service salon environments. Experience includes providing waxing services to all genders, maintaining client comfort, and educating clients on post-wax care. Strengths include strong customer service skills, knowledge of various waxing techniques and products, and ability to maintain strict hygiene standards. In previous roles, contributed to increased customer satisfaction through personalized attention and high-quality service delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waxing Specialist
European wax center
Little Rock
06.2025 - 09.2025
- Performed waxing services using various techniques and products for client satisfaction.
- Educated clients on aftercare practices to maintain skin health post-waxing.
- Maintained cleanliness and organization of workstations in accordance with safety protocols.
- Conducted skin assessments to recommend suitable waxing treatments for clients.
- Engaged with clients to build rapport and ensure a comfortable waxing experience.
Beauty Advisor
Sally Beauty Holdings Inc.
07.2024 - 06.2025
- Kept work areas, tools, and equipment clean, and properly sanitized to minimize disease transfer and health risks of a shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Maintained counter and display areas for cleanliness and organization.
- Met sales goals, supporting organizational health through consistent, reliable service.
- Processed payments, entered sales in the register for prompt customer service.
Merchandise Associate (main Occupancy)
Sams Club Distribution
09.2024 - 05.2025
- Answered customer questions regarding store merchandise, department information, and pricing.
- Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated pricing and signage to complete product displays, and educate customers.
- Maintained cleanliness and organization in storage and display areas.
Assistant Manager
It's Fashion Metro
01.2022 - 04.2024
- Freight and shipment experience
- Assisting customers
- Opening and closing the store
- Keyholder duties including bank deposits
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Seasonal Beauty Advisor/ Morning Shipment Crew
Sephora
10.2022 - 01.2023
- Freight duties
- Assisting customers
- Gift guide
- Booking appointments
- Shade/ color assistance
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained counter and display areas for cleanliness and organization.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Beauty Advisor
Ulta Beauty
11.2019 - 07.2021
- Interacting with customers
- Cashier experience
- Familiar with stocking items on the floor
- Color matching
- Appointment bookings in the salon and Benefit brow bar
- Experience in Fragrance
- Color matching
Education
Esthetics -
Arkansas Beauty School
Little Rock, AR02.2024
Diploma -
eStem Public Charter High School
Little Rock, AR05.2020
Skills
- Sales
- Customer interaction
- Managerial duties
- Stocking merchandise
- Completing sales
- Cosmetology
- Skin analysis
- Beauty product demonstration
- Paperwork management
- Sales proficiency
- Friendly and outgoing
- Sales closing
- Esthetics
- Payment processing
- Inventory control
- Waxing techniques
- Skin assessments
- Sanitation standards
- Aftercare recommendations
- Customer service
- Appointment scheduling
Accomplishments
- Achieved sales through effectively helping with he1ping customers .
- Completed manager training program.
- Resolved product issue through consumer testing.
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Esthetic license
Volunteer Work
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Assisted with special events and programs.
Affiliations
- youth activism
- community outreach program
- five years of spanish
- national merrit scholar finalist
- African American honors recipient 2018,2020
Timeline
Waxing Specialist
European wax center
06.2025 - 09.2025
Merchandise Associate (main Occupancy)
Sams Club Distribution
09.2024 - 05.2025
Beauty Advisor
Sally Beauty Holdings Inc.
07.2024 - 06.2025
Seasonal Beauty Advisor/ Morning Shipment Crew
Sephora
10.2022 - 01.2023
Assistant Manager
It's Fashion Metro
01.2022 - 04.2024
Beauty Advisor
Ulta Beauty
11.2019 - 07.2021
Esthetics -
Arkansas Beauty School
Diploma -
eStem Public Charter High School