Jimena Belén Almeida
Buenos Aires
Summary
Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Community Manager
Guru soluciones
10.2022 - Current
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored community activities and maintained compliance with relevant laws, regulations and codes.
- Maximized rental income while minimizing expenses through effective planning and control.
- Generated leads for sales and rental properties through cold calls and referrals.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Client Service Representative
Assistcard
01.2020 - 12.2021
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Offered troubleshooting advice to assist customers with technical issues and navigate smooth process.
- Promoted available products and services to customers during service, account management, and order calls.
- Met customer call guidelines for service levels, handle time and productivity.
Insurance Sales Agent
Hsbc insurance
02.2018 - 07.2019
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Analyzed risk factors to recommend appropriate coverage levels.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Developed and implemented promotional strategies to increase customer base.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Monitored customer feedback and identified areas of improvement.
Customer Sales Representative
Citi bank
02.2015 - 07.2017
- Kept detailed records of daily activities through online customer database.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Licenciada En Relaciones Públicas - Public Relations And Organizational Communication
Universidad De Ciencias Empresariales Y Sociales
Buenos Aires 07.2017
Técnica Superior En Relaciones Públicas - Public Relations And Organizational Communication
Fundación De Altos Estudios En Cs Comerciales
Buenos Aires 03.2008
High School Diploma -
Instituto San José
Buenos Aires 12.2004
Key English Test - English
University of Cambridge
England/Buenos Aires 12.1999
Preliminary English Test - English
University of Cambridge
England/Buenos Aires 11.2001
Skills
- Property Inspection
- Calendar Management
- MS Office Suite
- Schedule Planning
- Social Media Engagement
Timeline
Community Manager
Guru soluciones
10.2022 - Current
Client Service Representative
Assistcard
01.2020 - 12.2021
Insurance Sales Agent
Hsbc insurance
02.2018 - 07.2019
Customer Sales Representative
Citi bank
02.2015 - 07.2017
Licenciada En Relaciones Públicas - Public Relations And Organizational Communication
Universidad De Ciencias Empresariales Y Sociales
Técnica Superior En Relaciones Públicas - Public Relations And Organizational Communication
Fundación De Altos Estudios En Cs Comerciales
High School Diploma -
Instituto San José
Key English Test - English
University of Cambridge
Preliminary English Test - English
University of Cambridge
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