Joel Brown
Bentonville
Summary
Dynamic Senior Account Manager with a proven track record at Professional Business Systems, driving an 8% sales increase through strategic account management. Expert in client relations and data-driven decision making, I excel in fostering long-term partnerships and optimizing contracts to enhance revenue and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Senior Account Manager
Professional Business Systems
01.2024 - Current
- Manage a $1.1 million revenue portfolio, increasing sales by 8% in Q1 through strategic account management.
- Oversee 400 client accounts, fostering relationships and ensuring long-term customer retention.
- Conduct sales presentations and negotiate contract renewals, aligning solutions with client needs.
- Collaborate with cross-functional teams to enhance service delivery and customer satisfaction.
- Analyze usage data to optimize client contracts and identify cost-saving opportunities.
Executive Director
EQUIPPED
01.2023 - 01.2024
- Built and lead a nonprofit organization, securing $150,000+ in donations within the first two years.
- Led fundraising presentations and donor meetings, effectively communicating EQUIPPED's mission, securing commitments, and closing donations that contributed to a 30% revenue increase from year one to year two.
- Established and managed partnerships with 20+ schools, impacting 300+ student-athletes.
- Developed marketing and outreach strategies, increasing brand awareness and donor engagement.
- Managed fundraising, budgeting, and operations, demonstrating strong business acumen.
Teacher/Coach
Bentonville Schools
Bentonville
01.2019 - 01.2023
- Developed and maintained long-term relationships with students, parents, and stakeholders.
- Led recruitment, mentorship, and development programs, showcasing leadership and team-building skills.
- Managed program budgets and fundraising initiatives, exceeding financial goals.
Teacher/Coach
Springfield, MO Public Schools
Springfield
01.2011 - 01.2019
- Developed and maintained long-term relationships with students, parents, and stakeholders.
- Led recruitment, mentorship, and development programs, showcasing leadership and team-building skills.
- Managed program budgets and fundraising initiatives, exceeding financial goals.
Education
Educational Specialist - School Administration
Lindenwood University
Saint Charles, MO05-2020
Master of Arts - Physical Education Teaching And Coaching
Evangel University
Springfield, MO05-2012
Skills
- Teamwork and collaboration
- Data-driven decision making
- Territory sales experience
- Budgeting and finance
- Strong verbal skills
- Project management
- Client relations
- Market analysis
Timeline
Senior Account Manager
Professional Business Systems
01.2024 - Current
Executive Director
EQUIPPED
01.2023 - 01.2024
Teacher/Coach
Bentonville Schools
01.2019 - 01.2023
Teacher/Coach
Springfield, MO Public Schools
01.2011 - 01.2019
Educational Specialist - School Administration
Lindenwood University
Master of Arts - Physical Education Teaching And Coaching
Evangel University
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