Summary
Overview
Work History
Education
Skills
4 years of military service for the National Guard
Timeline
Generic

Joel Robles

Fort Smith

Summary

Dedicated Ophthalmic Technician with experience at The Eye Group, recognized for exceptional customer service and meticulous medical history documentation. Hard-working and hungry for a career I can dedicate my passion towards. I have always excelled at learning quick and working as efficiently but accurately as possible. I have always worked full time jobs with occasional overtime as needed to get the job done. I have also served 4 years in the National Guard as well as receiving awards for good leadership and good conduct.

Overview

2
2
years of professional experience

Work History

Ophthalmic Technician

The Eye Group
04.2024 - Current
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
  • Performed thorough medical history assessments as part of the pre-examination process for new patients.
  • Maintained a clean and organized work environment for optimal patient care and equipment maintenance.

Ophthalmic Technician

Ennen Eye Center
11.2023 - 04.2024
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Improved patient satisfaction by providing efficient and accurate diagnostic testing.

Lube Technician

Breeden Dodge
02.2023 - 11.2023
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.

Education

High School Diploma -

Southside High School
Fort Smith, AR
05-2020

Skills

  • Medical history documentation
  • Customer Service
  • Medical Terminology
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Attention to detail
  • Multitasking Abilities
  • Flexible and adaptable
  • Computer skills

4 years of military service for the National Guard

During my Advanced Individual Training I received awards for quick learning and good ability to adapt to sudden changes. Within my 4 years I was quickly promoted for good performance and discipline. I retired at Corporal status where I performed some leadership and accountability duties.

Timeline

Ophthalmic Technician

The Eye Group
04.2024 - Current

Ophthalmic Technician

Ennen Eye Center
11.2023 - 04.2024

Lube Technician

Breeden Dodge
02.2023 - 11.2023

High School Diploma -

Southside High School

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Joel Robles