Summary
Overview
Work History
Education
Skills
Certification
Timeline
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John Ball

Prairie Grove

Summary

Expert in HVAC troubleshooting and customer service with proven success in project management and team leadership. Skilled in equipment sales, ensuring optimal system performance and high client satisfaction. Committed to delivering innovative solutions that enhance operational efficiency in the HVAC industry.

Overview

27
27
years of professional experience
1
1
Certification

Work History

HVAC Service Engineer

JLL, Jones Lang LaSalle
Fayetteville
11.2024 - Current
  • Execute service tasks on medium to large-scale HVAC equipment at critical AT&T infrastructure sites, ensuring functionality continuity.
  • Deliver 24/7 support for AT&T cloud storage, achieving a 90-minute response time.
  • Decreased monthly repair costs for assigned AT&T sites by approximately $25,000 through in-house maintenance.

Co-Owner

HI-TECH AIR CONDITIONING SERVICES LLC
Springdale
08.2020 - 11.2024
  • Successfully boosted sales to 2 million from zero within two years via strategic initiatives.
  • Oversaw efficient delivery of commercial service operations while maintaining high client satisfaction.
  • Secured client list for local air conditioning company, driving increased sales revenue.
  • Cultivated strong relationships with residential customers through effective service and equipment sales.
  • Grew team from two to nine employees over four years to accommodate expansion needs.
  • Handled various office administrative functions, including payroll and accounts receivable management.
  • Exited HI-TECH in November 2024 to explore new opportunities for professional advancement.

HVAC Technician

CBRE
Fayetteville
03.2012 - 03.2021
  • Delivered HVACR service for 32 Walgreens locations, ensuring system reliability and performance.
  • Serviced Drive-Thru equipment to maintain operational efficiency.

System Designer

Johnson Controls
Fayetteville
03.2008 - 09.2011
  • Guided daily operations of subcontractors to ensure project efficiency.
  • Oversaw HVAC control commissioning for optimal system performance.
  • Trained customers on equipment use and maintenance to enhance satisfaction.

Controls Install Supervisor

GTM Enterprises
Fayetteville
03.2006 - 03.2008
  • Oversaw installations of controls for large-scale projects, primarily for Johnson Controls.
  • Built and installed custom control panels for sewer lift stations.
  • Participated in control installations to ensure compliance with project specifications.

Commercial HVAC Foreman

Johnsons Air Conditioning
Fayetteville
03.1998 - 03.2006
  • Progressed from apprentice to Commercial Foreman, managing small and large-scale projects.
  • Transitioned to Commercial Service Technician, enhancing operational efficiency at AT&T critical infrastructure sites.
  • Advanced to Lead Commercial Technician, delivering technical service and support expertise.

Education

High School Diploma -

Fayetteville High School
Fayetteville, AR
05-1996

Skills

  • Customer service
  • HVAC troubleshooting and repair
  • HVAC equipment sales
  • Project management
  • Administrative management
  • Arkansas Class A HVAC license holder
  • Universal EPA certified

Certification

  • Arkansas Class A HVAC license holder
  • Universal EPA certification

Timeline

HVAC Service Engineer

JLL, Jones Lang LaSalle
11.2024 - Current

Co-Owner

HI-TECH AIR CONDITIONING SERVICES LLC
08.2020 - 11.2024

HVAC Technician

CBRE
03.2012 - 03.2021

System Designer

Johnson Controls
03.2008 - 09.2011

Controls Install Supervisor

GTM Enterprises
03.2006 - 03.2008

Commercial HVAC Foreman

Johnsons Air Conditioning
03.1998 - 03.2006

High School Diploma -

Fayetteville High School

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John Ball