John Tomassini
Benton
Summary
Dedicated Mechanic Shop Foreman with strong skills in problem-solving and attention to detail. Successfully trained junior mechanics, implemented process improvements, and optimized resource allocation, leading to reduced turnaround times and increased shop efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mechanic Shop Foreman
Land Rover Little Rock
Little Rock, AR
07.2019 - Current
- Supervised daily operations of mechanic shop, ensuring adherence to safety protocols and quality standards.
- Trained and mentored junior mechanics on advanced diagnostic techniques and repair procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced turnaround times.
- Coordinated scheduling of repairs and maintenance tasks to optimize resource allocation and minimize downtime.
- Oversaw inventory management, ensuring availability of essential tools and parts for timely repairs.
- Collaborated with management to develop strategic plans aimed at enhancing customer satisfaction and service delivery.
- Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
- Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
- Trained staff on advanced diagnostic techniques to expedite problem identification accurately, leading to faster repair times.
- Enhanced shop efficiency by streamlining work processes and delegating tasks to appropriate team members.
- Oversaw maintenance and repair of shop equipment.
Technician
Firestone Auto Care
Benton, AR
12.2017 - 07.2019
- Diagnosed and repaired vehicle systems, ensuring compliance with safety standards.
- Executed routine maintenance on various vehicle types, enhancing overall performance reliability.
- Collaborated with team members to streamline service workflows, improving turnaround times.
- Conducted thorough inspections to identify issues, reducing the need for repeat repairs.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Technician
Gregg Orr Auto
Hot Springs, AR
01.2016 - 12.2017
- Implemented inventory management strategies, optimizing parts availability and reducing delays.
- Led troubleshooting efforts for complex mechanical problems, increasing first-time fix rates.
- Enhanced customer satisfaction by providing clear explanations of services performed and recommendations.
- Diagnosed and repaired problems with electrical and mechanical systems.
Lube Technician
Lube Tech
Maumelle, AR
07.2015 - 12.2015
- Performed routine oil changes and fluid checks to ensure vehicle performance.
- Utilized diagnostic tools to identify and resolve mechanical issues efficiently.
- Maintained cleanliness and organization of work area, enhancing safety standards.
- Trained new technicians on equipment operation and best practices for service delivery.
- Developed streamlined processes for oil change procedures, reducing turnaround time.
- Conducted regular inventory assessments to maintain optimal stock levels of supplies.
- Collaborated with team members to improve service workflows and enhance customer satisfaction.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Education
Sheridan High School
Sheridan, AR05-2012
Skills
- Schematic interpretation
- Tool management
- Operational efficiency
- Task delegation
- Team Training
- Assembly line supervision
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Skilled maintenance and repair
- Diagnostic expertise
Accomplishments
I have completed Level 3 Land rover training
EVSAP certificate
LWC certificate
Employee of the year
Certification
Level 3 Land rover training certificate
EVSAP certificate
LWC certificate
Timeline
Mechanic Shop Foreman
Land Rover Little Rock
07.2019 - Current
Technician
Firestone Auto Care
12.2017 - 07.2019
Technician
Gregg Orr Auto
01.2016 - 12.2017
Lube Technician
Lube Tech
07.2015 - 12.2015
Sheridan High School