Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Jolie Fender

Mena,AR

Summary

Distinguished for enhancing patient comfort and accuracy in blood draws at Mena Medical Health Systems, I bring proven expertise in venipuncture and exceptional patient communication. My background also includes multitasking in fast-paced environments and mentoring teams, demonstrating unparalleled reliability and attention to detail.

Diligent cashier or tech with hands-on experience in performing venipunctures and handling various blood samples. Demonstrated ability to ensure patient comfort while adhering to safety protocols. Proven skills in accurate labeling and efficient sample processing.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Phlebotomist Trainee

Mena Medical Health Systems
03.2023 - 06.2023
  • Enhanced patient comfort during blood draws by employing effective communication and gentle techniques.
  • Collaborated with medical staff to ensure accurate test results, facilitating proper diagnosis and treatment plans.
  • Maintained a clean and organized workspace, ensuring adherence to strict hygiene standards for patient safety.
  • Developed strong rapport with patients by providing emotional support during challenging procedures.

Server

Chicollos Restaurant
02.2022 - 04.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier

Wal ~Mart
03.2020 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Cashier

Tobacco Outlet
09.2018 - 02.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Secretary

CapaxIfinity LLC
09.2016 - 08.2018
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained electronic filing systems and categorized documents.

Education

Registered Medical Assisstant - Healthcare, Phlebotomy, & Billing &coding

Career Point College
Tulsa, OK
11-2010

Cosmetology License - Hair, Nails, Anatomy

Rich Mountainview of Cosmetology
Mena, AR
02-1998

High School Diploma -

Mena High School
Mena, AR
05-1992

Skills

  • Order of draw
  • Venipuncture technique
  • Needle disposal
  • HIPAA compliance
  • Patient communication
  • Blood culture collection
  • Specimen labeling
  • Anatomy
  • Proper tourniquet application
  • Infection control procedures
  • Patient identification
  • Capillary puncture technique
  • Phlebotomy safety protocols
  • Urine specimen collection
  • Teamwork
  • Time management
  • Attention to detail
  • Venipuncture
  • Butterfly venipuncture
  • Reliability

Accomplishments

I have accomplished a little bit of everything from being a wife and a mother and now a grandmother to getting my cosmeology license and becoming a medical assistant.

When i was a cashier i was rewarded employee of the month. What ever it may be i am sure i can and will accomplish it!

Interests

  • I participate in a variety of outdoor recreational activities
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Camping
  • Outdoor Recreation

Timeline

Phlebotomist Trainee

Mena Medical Health Systems
03.2023 - 06.2023

Server

Chicollos Restaurant
02.2022 - 04.2023

Cashier

Wal ~Mart
03.2020 - 03.2022

Cashier

Tobacco Outlet
09.2018 - 02.2019

Secretary

CapaxIfinity LLC
09.2016 - 08.2018

Registered Medical Assisstant - Healthcare, Phlebotomy, & Billing &coding

Career Point College

Cosmetology License - Hair, Nails, Anatomy

Rich Mountainview of Cosmetology

High School Diploma -

Mena High School
Jolie Fender