Jolie Honeycutt-Woller
Vilonia
Summary
Results-oriented professional with extensive experience in food service and childcare. Skilled in staff training and conflict resolution, fostering a collaborative environment to optimize team performance and meet organizational goals.
Overview
15
15
years of professional experience
Work History
Shift Leader
Whole Hog Cafe
Conway
10.2021 - Current
- Supervised daily operations, enhancing food service quality and customer satisfaction.
- Supervised and led employees to maintain productivity and customer service levels.
- Trained and mentored team members on best practices and procedures.
- Trained, managed and motivated employees to promote professional skill development.
- Assisted in training new employees on shift operations.
- Conducted training sessions on food safety and sanitation practices.
- Coordinated shift schedules to maintain optimal staffing levels.
- Scheduled team members for shifts based on business needs and customer demand.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Organized work environment by effectively delegating tasks to optimize team performance.
- Enforced health and safety standards in food preparation areas.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Resolved customer issues promptly, improving overall dining experience and customer loyalty.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Upheld company standards and compliance requirements for operations.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Collaborated with management on menu changes and promotions.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Handled emergency situations with composure and in accordance with company guidelines.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Uphold company standards and compliance requirements for operations.
Daycare Teacher
Magness Creek Early Learning Center
Cabot
05.2011 - 04.2022
- Developed engaging lesson plans for diverse age groups at an early learning center.
- Developed lesson plans and activities to engage children in learning.
- Facilitated daily activities that promote social, emotional, and cognitive development.
- Organized and led activities to promote physical, mental and social development.
- Encouraged creativity through art projects and storytelling.
- Led circle time sessions to foster group learning and participation., free play, outside play, and learning and developmental activities.
- Implemented hands-on, play-based strategies for experiential learning.
- Introduced learning activities and imaginative play to teach children to explore.
- Maintained a safe and nurturing environment for children during playtime and learning.
- Ensured safety of all children by monitoring playground equipment use.
- Supervised children during meal times, playtime, and other activities.
- Supported children in toilet training and changing diapers.
- Collaborated with parents to discuss children's progress and address concerns effectively.
- Assessed children's developmental milestones through observation and documentation techniques.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Implemented behavior management strategies to encourage positive interactions among children.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Organized age-appropriate materials and resources for classroom activities and projects.
- Trained new staff on center policies, procedures, and best practices in childcare.
- Collaborated with colleagues to brainstorm ideas for classroom activities.
- Introduced learning activities and imaginative play to teach children to explore.
- Collaborated with colleagues to brainstorm ideas for classroom activities.
- Utilized positive reinforcement techniques to promote desired behavior in children.
Education
Associate of Arts - Teaching
Arkansas State University, Beebe
Beebe, AR05-2012
Skills
- Shift coordination
- Staff training
- Team performance management
- Cash management
- Customer resolution
- Quality assurance
- POS system operation
- Operational follow-up
- Time management
- Workplace leadership
- Decision-making capacity
- Effective communication
- Verbal and written communication
- Employee motivation
- Conflict resolution
Timeline
Shift Leader
Whole Hog Cafe
10.2021 - Current
Daycare Teacher
Magness Creek Early Learning Center
05.2011 - 04.2022
Associate of Arts - Teaching
Arkansas State University, Beebe