Summary
Overview
Work History
Education
Skills
Keyhighlights
Timeline
Generic
Jonathan David Frank

Jonathan David Frank

Certified Translator - Executive Assistant - Law Student
Paraná,E

Summary

Experienced Executive Assistant and Certified Translator with a proven track record in administrative excellence, language services, and data analysis. With over a decade of experience across diverse industries, including banking, technology, and education, thrive in dynamic environments requiring meticulous organization, discretion, and adaptability. Key highlights of career include managing complex schedules, travel logistics, and high-level communications as an Executive Assistant for top executives in companies like Oracle and SadaPay. Additionally, provided seamless virtual support in online learning environments, ensuring smooth operations through expertise in platforms such as Canvas, Blackboard, and Google Workspace. Precision and cultural sensitivity in translating and interpreting are supported by Sworn Translator certification from Universidad Nacional de Lanús. As a Call Center Supervisor, enhanced customer satisfaction and operational efficiency by leading high-performing teams for major campaigns. Combining technical skills such as AutoCAD, Oracle Database, and statistical analysis with a human-centric approach, passionate about bridging communication gaps, optimizing workflows, and contributing to organizational success. Let's connect to explore synergies in administration, language services, or data-driven roles.

Overview

17
17
years of professional experience
3
3
Languages

Work History

Data Collection and Reporting Specialist

BEGIN
06.2020 - Current
  • Performed ad-hoc analysis as needed, supporting various departments with their specific reporting needs.
  • Developed comprehensive training materials for new team members, resulting in faster onboarding and increased productivity.
  • Provided ongoing maintenance and support for critical reporting systems, minimizing downtime and ensuring uninterrupted access to essential information.
  • Managed a portfolio of recurring reports, providing consistent and reliable updates to key decision-makers within the organization.
  • Collaborated with cross-functional teams to gather data requirements, ensuring timely delivery of accurate reports to stakeholders.
  • Increased efficiency in report generation by automating repetitive tasks and optimizing database queries.
  • Maintained the accuracy of information in reports by updating the database regularly and ensuring data integrity.

Virtual Assistant - Online Learning Specialist

Independent
06.2020 - Current
  • Highly experienced and reliable virtual assistant with a proven ability to support online learning environments and streamline workload management
  • Expert in Google Calendar, task auditing, and learning management systems (Canvas, D2L, Blackboard)
  • Adept at collaborating with teams, managing deadlines, and addressing student concerns with professionalism
  • Proficient in productivity tools such as Google Workspace, Microsoft To Do, and various web applications
  • Skilled in editing course content, updating syllabi, and maintaining task progress to ensure smooth operations
  • Dedicated to delivering timely and high-quality support in fast-paced, detail-oriented settings

Executive Assistant to Chief Executive Officer

SadaPay
06.2019 - 07.2021
  • Experienced in streamlining business operations through meticulous organization and proactive support
  • Skilled in managing complex schedules, coordinating travel arrangements, and preparing documentation and presentations for high-level meetings
  • Adept at handling communications, prioritizing tasks, and ensuring timely completion of projects and objectives
  • Proven ability to conduct internal surveys, analyze feedback, and contribute to organizational improvement
  • Committed to providing seamless administrative coverage and maintaining professionalism in representing business functions

Executive Assistant

Oracle
02.2013 - 08.2014
  • Highly organized and detail-oriented professional with extensive experience in administrative support and executive coordination
  • Proven ability to manage complex schedules, streamline operations, and support high-level executives in dynamic, fast-paced environments
  • Adept at handling confidential information, prioritizing tasks, and leveraging strong communication skills to ensure seamless organizational workflows
  • Demonstrated expertise in coordinating meetings, preparing reports, and managing travel logistics while maintaining a high level of professionalism and adaptability
  • Skilled in utilizing modern productivity tools and systems to enhance efficiency and contribute to executive success

Traveler Support Specialist

The United States Embassy, Argentina
01.2012 - 03.2012
  • Provided comprehensive assistance to U.S
  • Citizens traveling in Argentina, ensuring safety, compliance, and access to resources
  • Delivered exceptional customer service by facilitating emergency support, managing consular inquiries, and coordinating with local authorities and embassy personnel
  • Maintained thorough documentation and upheld privacy standards in line with embassy protocols
  • Demonstrated cultural sensitivity and strong communication skills in a high-pressure environment

Call Center Supervisor

Teleperformance
03.2008 - 12.2011
  • Skilled Call Center Supervisor with extensive experience leading high-performing teams in Microsoft, AT&T, and Motorola campaigns
  • Proven expertise in managing customer service operations, driving team engagement, and achieving performance metrics
  • Adept at training and mentoring staff, optimizing workflows, and implementing quality assurance strategies to enhance customer satisfaction and operational efficiency
  • Strong communicator with a commitment to delivering exceptional service and fostering a collaborative work environment

Education

J.D. - Law

Universidad Nacional Del Litoral
Santa Fe
05.2001 -

Graduate Certificate - Language Interpretation And Translation

Universidad Nacional De Lanus
Lanus, Buenos Aires, Argentina
05.2001 -

Graduate Certificate - Graphic Design

Universidad De Buenos Aires
Buenos Aires, Argentina
05.2001 -

Skills

Reporting & Analysis

Keyhighlights

  • Managing complex schedules, travel logistics, and high-level communications as an Executive Assistant for top executives in companies like Oracle and SadaPay.
  • Providing seamless virtual support in online learning environments, ensuring smooth operations through expertise in platforms such as Canvas, Blackboard, and Google Workspace.
  • Translating and interpreting with precision and cultural sensitivity, supported by a Sworn Translator certification from Universidad Nacional de Lanús.
  • Enhancing customer satisfaction and operational efficiency as a Call Center Supervisor, where I led high-performing teams for major campaigns.
  • Combining technical skills (AutoCAD, Oracle Database, statistical analysis) with a human-centric approach, I am passionate about bridging communication gaps, optimizing workflows, and contributing to organizational success.

Timeline

Data Collection and Reporting Specialist

BEGIN
06.2020 - Current

Virtual Assistant - Online Learning Specialist

Independent
06.2020 - Current

Executive Assistant to Chief Executive Officer

SadaPay
06.2019 - 07.2021

Executive Assistant

Oracle
02.2013 - 08.2014

Traveler Support Specialist

The United States Embassy, Argentina
01.2012 - 03.2012

Call Center Supervisor

Teleperformance
03.2008 - 12.2011

J.D. - Law

Universidad Nacional Del Litoral
05.2001 -

Graduate Certificate - Language Interpretation And Translation

Universidad Nacional De Lanus
05.2001 -

Graduate Certificate - Graphic Design

Universidad De Buenos Aires
05.2001 -
Jonathan David FrankCertified Translator - Executive Assistant - Law Student