Jonathan Defoor
Bella Vista
Summary
Dynamic Account Executive with a proven track record at Community Coffee, excelling in sales presentations and customer relationship management. Adept at driving revenue growth through strategic pricing and effective communication. Recognized for leadership in team collaboration and meticulous attention to detail, ensuring client satisfaction and operational efficiency.
Overview
16
16
years of professional experience
Work History
Account Executive
Community Coffee
Bentonville
03.2021 - Current
- Presented company offerings through product demonstrations and sales proposals, including accurate price quotes, to secure client commitments
- Managed sales cycle from initial contact to contract negotiation, ensuring seamless progression and client satisfaction
- Collaborated with Marketing, Finance, and Supply Chain on new products, promotions, pricing strategy, and distribution to enhance market offerings
- Documented daily activities in CRM system and submitted reporting through CRM system
Route Sales Representative
Community Coffee
Bentonville
05.2016 - 03.2021
- Sold and delivered products, facilitating distribution to CSD accounts
- Expanded product offerings to existing customers, driving revenue growth
- Placed weekly inventory orders, ensuring accurate stock levels
- Maintaining accurate inventory each period
Back Room Lead
Sears
Hot Springs
09.2015 - 05.2016
- Led team in organizing warehouse to optimize space and accessibility
- Organized and tracked inventory levels in the warehouse
- Reviewed shipment manifest to ensure accurate invoicing and reduce discrepancies
- Coordinated package pickup processes to ensure timely deliveries and maintain service reliability
Product Availability Manager
Pepsi Beverage Company
Maumelle
01.2015 - 09.2015
- Led team of twenty-seven warehouse employees in pulling products for delivery and receiving trucks
- Managed supervisor overseeing overnight employees to ensure operational efficiency
- Manage the building operations for location
- Reviewed daily inventory to identify variances and minimize shrinkage
- Review P&L for controllable costs
Product Availability Supervisor
Pepsi Beverage Company
Hot Springs
07.2010 - 01.2015
- Managed location inventory through daily counts and reconciliation to ensure accuracy
- Led team of three warehouse employees in executing product delivery pulls
- Oversaw daily building operations at the location
- Reviewed P&L to identify controllable costs for effective management
Warehouse Night Lead
Pepsi Americas
Hot Springs
05.2010 - 07.2010
- Led team of three warehouse employees to ensure effective operations
- Verified that truck orders are picked properly and that all products are loaded on the proper route
- Organized warehouse layout, enhancing safety and streamlining workflow
Education
Bachelor of Science - Business Administration
University of Arkansas at Fort Smith
Fort Smith, AR12-2007
Skills
- Sales presentations and pricing strategy
- Customer relationship management
- CRM and market analysis
- Revenue growth
- Inventory management
- Effective communication
- Problem solving
- Team collaboration
- Leadership skills
- Proficiency in Microsoft Office
- Time management
- Attention to detail
- Verbal communication
Timeline
Account Executive
Community Coffee
03.2021 - Current
Route Sales Representative
Community Coffee
05.2016 - 03.2021
Back Room Lead
Sears
09.2015 - 05.2016
Product Availability Manager
Pepsi Beverage Company
01.2015 - 09.2015
Product Availability Supervisor
Pepsi Beverage Company
07.2010 - 01.2015
Warehouse Night Lead
Pepsi Americas
05.2010 - 07.2010
Bachelor of Science - Business Administration
University of Arkansas at Fort Smith