Jonathan Hicks
Harrison,AR
Summary
I unfortunately had to leave my last non-profit position due to medical issues and couldn't be hired due to budget uncertainty now that I can return to work, but I have been holding out hope for another position which impacts my community more than increasing shareholder value.
I am passionate about helping Arkansans, especially those without the means to help themselves which includes the animals we share this state with.
Although I may be young, and I am just now returning to the workforce, I can guarantee I will put my full effort in being as much support as possible for this organization.
Overview
4
4
years of professional experience
Work History
Administrative Coordinator
Ozark Opportunities, Inc.
03.2023 - 09.2024
- Provided administrative and technical support across Head Start and CSBG funded programs for Boone, Baxter, Newton, Marion, Searcy, and Van Buren Counties.
- Served as liaison to the Board of Directors and Policy Council and coordinated the scheduling and agenda of their meetings.
- Wrote, Shot, and Edited employee training videos.
- Co-wrote several SOPs to ensure compliance with our funding sources.
- Coordinated semi-annual all staff trainings including agenda, activities, and food/beverage.
- Provided in-person support to the executive team in Little Rock during the Head Start conference and Community Action Agency Conference.
Night Audit Manager
Big Cedar Lodge
10.2022 - 03.2023
- Stepped into the role due to my prior supervisor leaving the company.
- Oversaw daily revenue of 21 restaurants, 4 golf courses, 3 hospitality properties, 3 retail outlets, an arcade, a shooting range, and an E-Commerce website and verified ledger postings before start of business the next day.
- Provided emergency leadership and coordination between multiple departments.
Accounts Receivable Coordinator
Big Cedar Lodge
01.2021 - 10.2022
- Posted customer payments by recording cash, checks, and credit card transactions.
- Prepared bills receivable, invoices, and bank deposits.
- Verified discrepancies and resolved clients' billing issues
- Updated aging reports based on daily audits.
- Processed incoming payments in accordance with established financial policies.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Processed over 1.5 Million dollars in transactions across 3 properties
Education
Some College (No Degree) - Political Science
University of Arkansas
FayettevilleSkills
- Microsoft Office Suite
- Google Workspace Administration
- Zoom
- Emergency Management
- Data entry
- Office opening and closing
- Team collaboration
- Presentation preparation
- Event planning
- Documentation and recordkeeping
- Budget monitoring
- Proficient in Adobe Creative Cloud
Timeline
Administrative Coordinator
Ozark Opportunities, Inc.
03.2023 - 09.2024
Night Audit Manager
Big Cedar Lodge
10.2022 - 03.2023
Accounts Receivable Coordinator
Big Cedar Lodge
01.2021 - 10.2022
Some College (No Degree) - Political Science
University of Arkansas
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