Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Murphy

Little Rock

Summary

Restaurant professional with over 20 years of experience in both front-of-house (FOH) and back-of-house (BOH) operations. Offers exceptional customer service and expertise in food handling. Skilled at memorizing menu items and orders.

Overview

24
24
years of professional experience

Work History

Server/Bartender/Manager

The Faded Rose Restaurant
03.2014 - 04.2025
  • Organized and maintained daily operating procedures, accounted for inventory, supervised employees. Maintained a high level of customer service and relations. Implemented general workplace policies for employees. Conducted opening and end of day operations.

Automotive Technician
03.2013 - 02.2014
  • Follow checklists to verify that all important parts were examined. Serviced air conditioning, heating, engine-cooling and electrical systems. Examined vehicles to determine the extent of damage of malfunctions. Communicated with customers regarding vehicle issues and potential repairs. Removed and replaced tires, shocks, struts and brakes. Contributed to repeat and referral business by using strong customer service and problem-solving skills.

Server/Bartender/Banquet Server

Cajuns Wharf
02.2008 - 02.2013
  • Appropriately suggested additional items to customers to increase restaurant sales. Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Managed closing duties, including restocking items and reconciliation of the cash drawer. Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.

Server/Bartender/Trainer

Carino’s
09.2006 - 03.2008
  • Assisted servers and dining room hosts and quickly responded to guests’ needs. Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink. Transported all dirty tableware from the dining room to the dishwashing area for proper cleaning. Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Server/Trainer

TGIFridays
05.2004 - 12.2006
  • Delivered exceptional, friendly and fast service. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations. Completed opening and closing checklists according to set standards.

Server/Bartender/Trainer

Tia’s Tex Mex
03.2001 - 04.2004
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner. All food courses and alcoholic beverages were properly served to guests. Skillfully anticipated and addressed guests’ service needs. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.

Education

High School Diploma -

Cabot High School
Cabot, AR
01.1996

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University of Arkansas
Fayetteville, AR

Skills

  • Dependable and accountable
  • Delivers results in high-pressure environments
  • POS system management
  • Proficient in mathematical analysis
  • Positive demeanor
  • Understanding of food safety protocols
  • High-capacity dining management
  • Comprehensive hospitality experience

Timeline

Server/Bartender/Manager

The Faded Rose Restaurant
03.2014 - 04.2025

Automotive Technician
03.2013 - 02.2014

Server/Bartender/Banquet Server

Cajuns Wharf
02.2008 - 02.2013

Server/Bartender/Trainer

Carino’s
09.2006 - 03.2008

Server/Trainer

TGIFridays
05.2004 - 12.2006

Server/Bartender/Trainer

Tia’s Tex Mex
03.2001 - 04.2004

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University of Arkansas

High School Diploma -

Cabot High School

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Jonathan Murphy