Jonathan Shadell

Engaged in sales within the commercial tire sector for a tire distributor, demonstrating strong product knowledge and customer service skills. Assisted in managing inventory to ensure optimal stock levels and availability. Developed and maintained relationships with clients to understand their needs and provide tailored solutions, contributing to sales growth and customer satisfaction.

Installed high-speed Internet services for customers, including fiber, coax, and twisted pair connections. Utilized field maps and Excel sheets to manage customer accounts effectively, and employed specialized software on a tablet to assign equipment to customers. Conducted thorough troubleshooting of circuits from the central office to customer modems. Provided education on Internet service functionality and ensured proper connectivity of all customer devices, showcasing a strong proficiency in technology and customer support.

Successfully managed product inventory and monitored financial performance while providing support across various departments. Delivered exceptional customer service and played a key role in promoting advertisements for new products and promotions. Demonstrated strong organizational skills and the ability to collaborate effectively with team members to enhance operational efficiency.