Jordan Clark

• Coordinated multi-agency responses for large-scale incidents, resulting in effective resource allocation and successful outcomes.
• Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
• Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
• Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.

• Answer phone calls and get necessary information to send officers to calls
• Take payments

• Supported public safety initiatives by gathering relevant data from callers for accurate dispatching of appropriate resources.
• Enhanced response times by efficiently prioritizing and dispatching emergency calls.
• Used specialized software to track and maintain case incident numbers and logs.
• Contributed to department''s overall safety by consistently monitoring officer locations and providing timely assistance when needed.
• Contributed to officer safety by diligently monitoring radio traffic and providing timely status checks.
• Questioned callers to determine nature of problems and locations to direct type of response needed.
• Mentored new dispatchers to facilitate their smooth integration into the team, improving overall efficiency of the department.
• Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Stocked, tagged and displayed merchandise as required.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Performed cash, card, and check transactions to complete customer purchases.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Learned duties for various positions and provided backup at key times.

• Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
• Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
• Documented care actions by completing records and logs in medical software system.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
• Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

• Positioned animals for diagnostic imaging such as x-rays and scans.
• Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
• Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
• Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
• Administered medications to animals in treatment and documented changes in condition.
• Improved client relations through effective communication and education on pet health needs.
• Provided customer support to clients, answering questions and addressing concerns.
• Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
• Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Increased effectiveness of pet owner communications, providing clear instructions for at-home care and medication administration.
• Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.