Jordan Sims
Cabot
Summary
Dynamic and results-driven professional with extensive experience at NAPA Auto Parts, excelling in cash handling and customer service management. Proven ability to enhance inventory accuracy and foster team collaboration, ensuring operational efficiency. Skilled in training and mentoring staff while maintaining a safe and organized work environment.
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2026
2026
years of professional experience
Work History
Parts Keyholder
NAPA Auto Parts - Cabot
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
Parts Advisor
Mclarty Nissan of North Little Rock
06.2023 - Current
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
Delivery Driver
Red River Ford
07.2021 - 09.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Yard Hand
Whit Davis Lumber of Cabot
03.2020 - 03.2021
- Supported yard operations with the proper use of tools, machinery, and equipment following safety protocols.
- Operated forklift and power washer to complete assigned yard tasks.
- Conducted general clean up of entire yard and facilities to maintain safe working environment.
- Maintained clean and organized work environment, promoting a safe and efficient workspace for all employees.
- Stacked, loaded and unloaded materials to and from pallets, racks, and shelves.
- Performed safety checks and routine maintenance on equipment, fostering safe operations.
Stocker
Walmart
08.2018 - 03.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Education
Cabot High School
Cabot, AR05.2011
Skills
- Inventory management
- Parts ordering
- Cash handling
- Record keeping
- Forklift operation
- Customer service
- Team collaboration
- Route optimization
- Time management
- Effective communication
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Customer service management
- Staff training and development
- Daily reporting
- Inventory monitoring
- Safety enforcement
Training
2+ years of CDK Global Training
Timeline
Parts Advisor
Mclarty Nissan of North Little Rock
06.2023 - Current
Delivery Driver
Red River Ford
07.2021 - 09.2022
Yard Hand
Whit Davis Lumber of Cabot
03.2020 - 03.2021
Stocker
Walmart
08.2018 - 03.2020
Parts Keyholder
NAPA Auto Parts - Cabot
Cabot High School
Similar Profiles
Lauren BriggsLauren Briggs
Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)
Gene C. LutzGene C. Lutz
President at Central Texas Auto Parts, Inc. Dba NAPA Auto PartsPresident at Central Texas Auto Parts, Inc. Dba NAPA Auto Parts
Amanda KeelerAmanda Keeler
Office Clerk at NAPA Auto Parts - Genuine PartsOffice Clerk at NAPA Auto Parts - Genuine Parts