Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Washington

Bentonville

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

11
11
years of professional experience

Work History

Team Lead / Shift Trainer

Harris Baking
05.2023 - 03.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Executive Sous Chef /Kitchen Shift Lead

Modoko Kitchen
01.2021 - 03.2022
  • Assisted Executive Chef in cost analysis and budget management, optimizing profitability without compromising quality.
  • Ensured compliance with all health department regulations while maintaining a well-organized workspace for optimal efficiency.
  • Evaluated employee performance regularly providing guidance towards improvement as necessary.
  • Managed inventory control, reducing food waste and optimizing budget allocation.
  • Mentored junior chefs and provided constructive feedback for professional growth.

Kitchen Manager

Butcher And Pint
05.2016 - 03.2020
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.

Warehouse Lead

Cunningham Research
02.2013 - 04.2017
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
  • Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.

Education

Associate of Arts - Psychology

NorthWest Arkansas Community College
Bentonville, AR
07.2026

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Quality Control
  • Workplace Safety
  • Employee Evaluation
  • Influencing skills

Timeline

Team Lead / Shift Trainer

Harris Baking
05.2023 - 03.2024

Executive Sous Chef /Kitchen Shift Lead

Modoko Kitchen
01.2021 - 03.2022

Kitchen Manager

Butcher And Pint
05.2016 - 03.2020

Warehouse Lead

Cunningham Research
02.2013 - 04.2017

Associate of Arts - Psychology

NorthWest Arkansas Community College

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Jordan Washington