Joseline Santos
Rogers
Summary
Proven to excel in fast-paced environments, demonstrated through a history of enhancing customer satisfaction at Wal-Mart Neighborhood Market. Adept in customer service and efficient package handling, I leverage excellent communication and attention to detail to exceed performance expectations. My commitment to creating comfortable environments and fluency in bilingual communication set me apart.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Wal-Mart Neighborhood Market
04.2021 - 04.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Worked productively with customers to meet order requirements and service expectations.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
Unloader Processor
Walmart Warehouse
04.2022 - Current
- Assisted in receiving, stocking and distribution of merchandise.
- Assisted other team members in navigating large loads.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Unloaded packages with care and placed in proper staging area.
Package Handler
Fedex Ground
04.2023 - Current
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
Rogers High School
Rogers, AR05.2018
NorthWest Arkansas Community College
Bentonville, ARSkills
- Excellent communication
- Dependable and responsible
- Composed in High-Pressure Situations
- Active listening
- Attention to detail
- Customer service
- Friendly, positive attitude
- Quick Learner
- Fluent Bilingual Communication
- Creates Comfortable Environments
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Package Handler
Fedex Ground
04.2023 - Current
Unloader Processor
Walmart Warehouse
04.2022 - Current
Online Personal Shopper
Wal-Mart Neighborhood Market
04.2021 - 04.2022
Rogers High School
NorthWest Arkansas Community College
Similar Profiles
Seth LewisSeth Lewis
Asset Protection Officer at Wal-Mart Neighborhood MarketAsset Protection Officer at Wal-Mart Neighborhood Market
Elizabeth AlligoodElizabeth Alligood
Overnight Stocker at Wal-Mart Neighborhood MarketOvernight Stocker at Wal-Mart Neighborhood Market
Amy GonzalezAmy Gonzalez
Salesfloor Associate at Wal-Mart Neighborhood MarketSalesfloor Associate at Wal-Mart Neighborhood Market