Dynamic electronics technician with proven leadership at Zebra Technologies, adept at optimizing inventory management and enhancing team effectiveness. Expert in troubleshooting and hardware debugging, I have consistently improved production efficiency while fostering strong customer relations. Recognized for driving quality assurance and achieving on-time delivery in high-pressure environments. Worked with 3rd party repair facilities globally traveling to multiple countries to represent my company.
* Responsible for building and leading a cohesive team for multiple shift refurbishment services and ensuring processes are maintained and followed.
* Make decisions to increase team effectiveness and maintain high morale.
* Work with other areas within the business unit to collaborate an overall business objective of ensuring on time delivery and quality.
* Optimized inventory management practices by maintaining accurate records of parts usage, ordering supplies as needed, and minimizing waste.
* Demonstrated strong leadership skills while serving as lead technician on critical projects with tight deadlines.
* Team trainer, responsible for educating new technicians on scanner devices and teaching them how to complete their work at a respectful level.
* Troubleshooting problems with multiple different operating systems and making necessary repairs
* Ordering or producing parts needed to make repairs and complete maintenance
* Communicating with operators, engineers and inspectors to understand problems and provide progress updates
* Assisting team lead with daily operations