Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Wages

Farmington

Summary

Dynamic electronics technician with proven leadership at Zebra Technologies, adept at optimizing inventory management and enhancing team effectiveness. Expert in troubleshooting and hardware debugging, I have consistently improved production efficiency while fostering strong customer relations. Recognized for driving quality assurance and achieving on-time delivery in high-pressure environments. Worked with 3rd party repair facilities globally traveling to multiple countries to represent my company.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Lead Electronics Technician

Zebra Technologies
01.2018 - 03.2025

* Responsible for building and leading a cohesive team for multiple shift refurbishment services and ensuring processes are maintained and followed.

* Make decisions to increase team effectiveness and maintain high morale.

* Work with other areas within the business unit to collaborate an overall business objective of ensuring on time delivery and quality.

* Optimized inventory management practices by maintaining accurate records of parts usage, ordering supplies as needed, and minimizing waste.

* Demonstrated strong leadership skills while serving as lead technician on critical projects with tight deadlines.


Back-up Lead Electronics Technician

Zebra Technologies
04.2016 - 01.2018

* Team trainer, responsible for educating new technicians on scanner devices and teaching them how to complete their work at a respectful level.

* Troubleshooting problems with multiple different operating systems and making necessary repairs

* Ordering or producing parts needed to make repairs and complete maintenance

* Communicating with operators, engineers and inspectors to understand problems and provide progress updates

* Assisting team lead with daily operations

Soldering Technician

Zebra Technologies
03.2012 - 04.2016
  • Operated soldering iron stations to solder connectors to cable assemblies.
  • Played an active role in cross-functional teams, collaborating effectively with colleagues from various departments.
  • Consistently met performance targets under pressure while maintaining a strong focus on quality assurance.
  • Improved production efficiency with precise soldering techniques and time management skills.
  • Contributed to cost reductions by minimizing waste during the soldering process.

Electronics Technician

Zebra Technologies
01.2008 - 03.2012
  • Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
  • Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
  • Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
  • Streamlined workflow processes through efficient organization of resources, tools, and documentation.
  • Assembled, tested and maintained components and systems for high-performing electronics.

Education

High School Diploma -

Stratford Career Institute
Bentonville, AR
05-1998

Skills

  • Expert troubleshooting
  • Customer support
  • Test equipment operation
  • Hardware debugging
  • Strong Leadership
  • Management
  • Scheduling
  • Organizational Skills
  • Customer Relations Skills

Certification

  • Operations Leadership Program, Zebra Technologies - Nov. 2021
  • Certificate of Training -Train the Trainer, Hugg & Hall - May 2022
  • Lean Six Sigma Yellow Belt certification, January 2025 - saving over $100,000 in annual savings

Timeline

Lead Electronics Technician

Zebra Technologies
01.2018 - 03.2025

Back-up Lead Electronics Technician

Zebra Technologies
04.2016 - 01.2018

Soldering Technician

Zebra Technologies
03.2012 - 04.2016

Electronics Technician

Zebra Technologies
01.2008 - 03.2012

High School Diploma -

Stratford Career Institute
Joseph Wages