Travel, Physical activity (soccer, tennis, gym etc), Personal growth and learning, Helping others
Joseph Spurlin
Certified Pharmacy Technician III
Mountain Home,AR
Summary
Self-motivated, quick-learner successful in building strong relationships and enhancing work environments. Well-versed in customer service and customer relations. Enjoys a fast-paced work environment and enthusiastically performs day-to-day tasks. Focused on building strong work skills that benefit self and others. Reliably executes required job duties and growth opportunities.
Overview
7
7
years of professional experience
Work History
Certified Pharmacy Technician III
Baxter Health
2024.01 - Current
- Dosed and compounded scheduled and emergency IV fluids
- Compounded chemotherapeutic drugs
- Ensured USP 797, 798, & 800 compliance throughout the facility
- Answered incoming phone calls and addressed questions from nurses and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Supervising Agent
Globe Life And Accident Insurance Company
2022.04 - 2024.01
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Filed and managed health & accident claims for current clients.
- Managed team that helped coordinate benefits and claims for over 500 businesses in Arkansas.
- Built relationships with clients using networking and issue resolution to provide excellent service.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Achieved 2nd place rank for all supervising agents in company.
Owner/Operator
Here We Go, LLC
2021.05 - 2022.04
- Performed statistical analyses to gather data for business operation and forecast specific needs.
- Managed day-to-day business operations.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Coordinated all marketing and assessment plans for continued business growth and generation.
- Handled all customer service issues and inquiries directly.
Dock Crew Supervisor
Jordan Marina
2018.05 - 2021.08
- Performed pre-shift and post-shift inspections of dock equipment.
- Created and set team goals and to-do's before every shift.
- Directly handled customer representation and overall customer experience.
- Regularly polled crew members and updated management on items of possible improvement in workplace.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Managed and created marketing schemes designed to drive attention to business.
- Handled roughly 2-3 individual sales and reservation upgrades daily.
Education
Associate of Science - Business Administration
Arkansas State University
Jonesboro, AR 2019.08 - 2022.05
Associate of Applied Science - Nursing
Arkansas State University - Mountain Home
2001.05 -
Skills
Relationship building
Teamwork Skills
Verbal and written communication
Strategic planning
Problem solving strength
Advanced math skills
Patient confidentiality
Accomplishments
- Led a team of 5 people to #2 ranked team in a major corporation.
- Opened and managed my own subscription box company.
- Finished high school and college with Honors qualification.
Interests
Timeline
Certified Pharmacy Technician III
Baxter Health
2024.01 - Current
Supervising Agent
Globe Life And Accident Insurance Company
2022.04 - 2024.01
Owner/Operator
Here We Go, LLC
2021.05 - 2022.04
Associate of Science - Business Administration
Arkansas State University
2019.08 - 2022.05
Dock Crew Supervisor
Jordan Marina
2018.05 - 2021.08
Associate of Applied Science - Nursing
Arkansas State University - Mountain Home
2001.05 -