Josh Adams
Bentonville,AR
Summary
Dynamic operations and sales leader with proven success implementing strategic business solutions that deliver long-term results. Passionate individual who is known to develop highly engaged teams, maximizing people, technology, and processes to optimize business agility and operational success. Highly collaborative leader with extensive experience building strong, long-lasting relationships across a highly matrixed and fast-moving organization. Demonstrates a deep understanding of business operations, supply chain management, logistics,and transportation.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Vice President of Business Development
KAL Group
Springdale, AR
03.2021 - 01.2025
- Identified key areas for improvement within the organization by conducting thorough analyses of internal processes and systems.
- Drove professional growth by mentoring a successful team and fostering collaborative efforts.
- Streamlined operational processes, reducing costs while maintaining high-quality standards across all departments.
- Elevated customer retention through the provision of superior service and ongoing support.
- Consistently met challenging sales goals through innovative strategies that surpassed market competitors.
- Identified and secured new business opportunities to expand market share effectively.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Drove sales for two start up businesses to over $20 million in annual revenue by year 3 of opening.
Director of Operations - ICS
JB Hunt Transport
Lowell, AR
01.2019 - 03.2021
- Lead, manage and mentor 2 direct reports and 40+ indirect reports across two branches with $200 million portfolio, remaining hyper-focused on cultivating and environment that promotes personal and professional growth.
- Drove effective operations by defining, implementing, and refining comprehensive policies and guidelines.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Confidently communicate with executive leadership in relation to insight, metrics, and analysis, utilizing independent judgment and industry trends to provide recommendations.
- Oversaw the budget and effectively allocated operational resources for multiple branches within the brokerage division of the company.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Collaborated with sales to close on specialty and national account business resulting in $150 million in awarded business from top tier customers such as Target, Niagara, Ross, Macy's, Toyota, Best Buy and Ralph Lauren.
- Introduced and operated new service modes for the enterprise such as air freight, specialty expedite and live entertainment touring, producing over $50 million in annual revenue.
Branch Manager - ICS
JB Hunt Transport
Lowell, AR
04.2014 - 01.2019
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Served as a functional leader of 10 direct reports, managing daily operations while mentoring a culture of collaboration within a fast-moving environment.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Delivered 20% growth year over year through new business acquisition, carrier partnerships and service offerings with existing customer accounts.
- Established KPI's and development plans for transportation teams, promoting collaboration and on-time delivery of all deliverables.
- Facilitated the movement of time sensitive freight for top tier accounts such as Toyota, Macy's, Ford, Ralph Lauren, etc.
Transportation Coordinator
CH Robinson
Fayetteville, AR
09.2010 - 04.2014
- Optimized vehicle utilization through strategic scheduling and efficient load planning methodologies.
- Enhanced communication between drivers, dispatchers, and customers by implementing a centralized information system.
- Built and maintained strong partner relationships for smooth, cost-effective logistics.
Education
Bachelor of Arts - Business Communication
University of Arkansas
Fayetteville, AR 05.2006 - 05.2010
Skills
Operational Excellence
Cross-Functional Team Leadership
Logistics Management
Budget Management
Collaborative Problem Solving
Strategic Planning
Team Development
Revenue Enhancement
Third-Party Logistics
Performance Metrics
Financial Forecasting
Timeline
Vice President of Business Development
KAL Group
03.2021 - 01.2025
Director of Operations - ICS
JB Hunt Transport
01.2019 - 03.2021
Branch Manager - ICS
JB Hunt Transport
04.2014 - 01.2019
Transportation Coordinator
CH Robinson
09.2010 - 04.2014
Bachelor of Arts - Business Communication
University of Arkansas
05.2006 - 05.2010
Similar Profiles
Himanshu NasaHimanshu Nasa
Senior Associate at KAL GROUPSenior Associate at KAL GROUP
Deepak SinghDeepak Singh
Surveillance Associate at Kal Group Pvt. LtdSurveillance Associate at Kal Group Pvt. Ltd
Krishna Kumar SinghKrishna Kumar Singh
Senior Accounts Executive at Kal Group Private LimitedSenior Accounts Executive at Kal Group Private Limited