Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Timeline
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Josh Caldwell

Josh Caldwell

Fayetteville

Summary

Accomplished Customer Supply Chain Analyst with expertise in logistics and supply chain operations at Hain Celestial Group Inc. Proven track record in enhancing on-time delivery and optimizing supply chain strategies. Skilled in data analysis and cross-functional collaboration, driving successful outcomes through effective communication and strategic planning.

Overview

10
10
years of professional experience

Work History

Customer Supply Chain Analyst

Hain Celestial Group Inc
Bentonville
04.2023 - Current
  • Managed daily Walmart and Target Instock Reports to drive sales and achieve store targets.
  • Supported demand forecasting, developing action plans to address customer needs.
  • Oversaw promotional order activity for Walmart, Sam's Club, and Target.
  • Coordinated with cross-functional teams to ensure timely product delivery and quality assurance.
  • Utilized Scintilla and Target POL data systems for efficient operations and reporting.
  • Converted data into graphs and charts to provide insights into business operations.
  • Analyzed customer feedback and sales data to refine supply chain strategies.
  • Generated weekly Walmart OTIF reports, enhancing team understanding of performance metrics.

Logistics Account Manager

PAM Transport, Inc.
Tontitown
03.2020 - 03.2023
  • Managed transportation processes for high-profile logistics accounts, including General Motors and Procter & Gamble.
  • Established and maintained strong relationships with account logistics analysts to ensure load retention.
  • Aligned lane rates with customer preferences while maintaining profitability at PAM Logistics.
  • Tracked shipments in transit, effectively managing load schedules to meet customer requirements.
  • Enhanced on-time delivery percentages for PAM Logistics scorecard through accurate tracking information.
  • Identified profitable target customers, supplying valuable insights to inside sales department.

Logistics Coordinator

PAM Transport, Inc.
Tontitown
06.2017 - 03.2020
  • Utilized my expertise to broker deals across both the West and Northeast regions of the United States.
  • Maximized margin for PAM Logistics by negotiating lane rates with carriers.
  • Optimized load management and ensured adherence to customer specifications.
  • Established strong relationships with carriers while marketing the PAM Transport brand.

Business Development Manager

Excite Fundraising, LLC
Bentonville
04.2016 - 05.2017
  • Responsible for executing marketing and fundraising for clients and pursuing new business opportunities.
  • Sold corporate sponsorships for marketing and fundraising for existing clients.
  • Advertised the Excite brand via social media outlets, email templates, and cold calls.
  • Developed business client reports to track sales activity and client growth.

Licensing Manager

Infinity Product Group, LLC.
Rogers
05.2015 - 02.2016
  • Guided artwork through licensor's submission systems with the goal of product being approved.
  • Documented product approval status in the Infinity Database System to maintain accurate information for the design and sales department.
  • Primary contact for all licensed products and liaison between design team and licensor.
  • Generated monthly and quarterly reports to all licensors to present accurate sales data.
  • Ensured compliance with licensor requirements to maintain relationships and production of contracted products.
  • Attended trade shows/events to increase brand awareness, develop sales leads, and present a strong company image.

Education

Bachelor of Science in Sports Administration - Sports Business Administration

College of Education And Health Professions, University of Arkansas
Fayetteville, AR
05-2015

Skills

  • Warehouse and transportation management
  • Logistics and supply chain operations
  • Walmart systems: Nova OMS, Scintilla, Supplier One
  • Target data system: Target Partners Online
  • Account and customer management
  • Production planning and materials tracking
  • Data analysis and Microsoft Excel
  • Presentation skills with Microsoft PowerPoint
  • Customer service and support
  • Organizational skills and teamwork
  • Time management and problem solving
  • Project management
  • Inventory management
  • Cross-functional collaboration

References

References available upon request.

Leadership Experience

  • Cross Church Fayetteville, Fayetteville, AR, Campus Outreach Coordinator/RSO President.
  • Razorback Foundation Student Executive Committee, Fayetteville, AR, Member, 2014 - 2015.
  • Boy Scouts of America, Texarkana, TX, Eagle Scout: Troop 102, Church on the Rock, 2006.
  • PAM Transport Hiring Committee, 2021-2023.
  • RLUG Member - Retail Link User Group, 2023 - Current

Timeline

Customer Supply Chain Analyst

Hain Celestial Group Inc
04.2023 - Current

Logistics Account Manager

PAM Transport, Inc.
03.2020 - 03.2023

Logistics Coordinator

PAM Transport, Inc.
06.2017 - 03.2020

Business Development Manager

Excite Fundraising, LLC
04.2016 - 05.2017

Licensing Manager

Infinity Product Group, LLC.
05.2015 - 02.2016

Bachelor of Science in Sports Administration - Sports Business Administration

College of Education And Health Professions, University of Arkansas
Josh Caldwell