Joshua Gulledge
Paragould
Summary
Application for Reservationist Position
Overview
5
5
years of professional experience
Work History
Assistant Manager
Slim Chickens
Paragould
01.2024 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Established processes for monitoring customer satisfaction levels.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Assistant General Manager
Taco Bell
Paragould
05.2022 - 01.2024
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Analyzed financial data and prepared reports for senior management.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Developed and implemented effective strategies to maximize sales and profits.
OPD
Walmart
Paragould
11.2021 - 05.2023
- Personal Shopper
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Assistant General Manager
Sonic
Corning
01.2020 - 11.2021
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Analyzed financial data and prepared reports for senior management.
Education
Some College (No Degree) - Phlebotomy
Black River Technical College
Pocahontas, ARSkills
- Customer service
- Employee training
- Sales strategy
- Safety protocols
- Staff scheduling
- Inventory management
- Team building
- Conflict resolution
- Communication skills
- Problem solving
- Staff supervision
- Multitasking and organization
Timeline
Assistant Manager
Slim Chickens
01.2024 - Current
Assistant General Manager
Taco Bell
05.2022 - 01.2024
OPD
Walmart
11.2021 - 05.2023
Assistant General Manager
Sonic
01.2020 - 11.2021
Some College (No Degree) - Phlebotomy
Black River Technical College