Joshua Klenner
Woodbridge,Virginia
Summary
Dynamic professional with a proven track record at D&F Construction, excelling in operational efficiency and customer service. Skilled in multitasking and attention to detail, I successfully led teams to enhance project outcomes while implementing quality control measures. Committed to fostering strong client relationships and driving business growth through effective management strategies.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Excavation Technician
D&f Construction
Vienna, Virginia
09.2025 - Current
- Operated construction tools and equipment safely and efficiently.
- Assisted in executing site preparations and clean-up tasks.
- Collaborated with team members to ensure project timelines were met.
- Followed safety protocols to maintain a secure work environment.
- Conducted routine maintenance on tools to enhance operational efficiency.
- Supported skilled workers in various phases of construction projects.
- Learned and applied best practices for material handling and storage.
Owner
Uptown Home Services
Woodbridge, VA
10.2020 - Current
- Managed daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and mentored staff on best practices and company standards.
- Developed marketing strategies to increase local visibility and client acquisition.
- Streamlined scheduling processes to enhance resource allocation and reduce downtime.
- Implemented quality control measures to uphold service excellence across all projects.
- Fostered strong client relationships, leading to repeat business and referrals.
- Oversaw financial management, including budgeting, invoicing, and expense tracking.
Sales Associate
Sleep Number Corporation
Mclean, VA
07.2018 - 09.2020
- Developed deep product knowledge to enhance customer engagement and satisfaction.
- Assisted customers in selecting personalized sleep solutions based on individual needs.
- Collaborated with team members to maintain optimal store presentation and inventory levels.
- Utilized CRM software to track customer interactions and follow up on sales opportunities.
- Analyzed sales data to identify trends and adjust strategies for improved performance.
- Led initiatives to streamline the sales process, enhancing overall efficiency and customer experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Manager
Astrobrite Cleaning and Restoration
Woodbridge, Virginia
01.2011 - 08.2018
- Led cross-functional teams to enhance operational efficiency and streamline workflows.
- Developed and implemented training programs to improve employee performance and engagement.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Oversaw project management initiatives, ensuring timely delivery of key objectives and deliverables.
Education
Foundations: Data - Data Analytics
Google Career Certificates
Coursera02-2024
GED -
Gar-field High School
Woodbridge, VA01-2012
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
Accomplishments
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
- Achieved the completion of a gravel leveling project by using leveling lasers
Certification
- Data Analytics Training - February 2024
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Excavation Technician
D&f Construction
09.2025 - Current
Owner
Uptown Home Services
10.2020 - Current
Sales Associate
Sleep Number Corporation
07.2018 - 09.2020
Manager
Astrobrite Cleaning and Restoration
01.2011 - 08.2018
Foundations: Data - Data Analytics
Google Career Certificates
GED -
Gar-field High School