Joshua O'Hara
Lavaca
Summary
Adept at elevating dining experiences, I enhanced service consistency at Red Lobster, leading to increased guest loyalty. My leadership and team coordination skills optimized staff productivity and ensured high sanitation standards, significantly contributing to the restaurant's success. My expertise in food presentation and labor cost control underpins my ability to meet and exceed employer expectations.
Overview
13
13
years of professional experience
Work History
Certified Restaurant Supervisor
Red Lobster
09.2012 - Current
- Optimized staff productivity by effectively delegating tasks based on individual strengths and skillsets.
- Supervised food presentation and plating to enhance visual appeal.
- Served consistent portions following recipes and control standards.
- Implemented standard operating procedures to maintain consistency in service, resulting in positive guest feedback and repeat visits.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Certified Grill Master
Red Lobster
01.2012 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Operated and maintained grills, fryers and other cooking equipment.
- Checked freshness and quality of ingredients.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Prepared meals according to customer specifications.
Education
High School Diploma -
Lavaca Public Schools
Lavaca, AR01.2012
Skills
- Effective Leadership
- Team Management
- Sanitation Standards
- Food presentation
- Allergy awareness
- Labor cost control
- Table Setting
- Team Coordination
- Employee Motivation
Timeline
Certified Restaurant Supervisor
Red Lobster
09.2012 - Current
Certified Grill Master
Red Lobster
01.2012 - Current
High School Diploma -
Lavaca Public Schools
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