Joshua ONeal

• Developed and implemented strategic initiatives to improve customer satisfaction and service delivery.
• Conducted thorough assessments of existing processes, identifying areas for improvement and efficiency gains.
• Collaborated with stakeholders to define project scope, goals, and deliverables aligned with organizational objectives.
• Followed all company policies and procedures to deliver quality work.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.

Working across multiple key functions for high priority account .

• Coordinated logistics operations to ensure timely delivery of goods.
• Developed and maintained relationships with suppliers and transportation partners.
• Oversaw shipment tracking and resolved any discrepancies in transit.
• Streamlined processes to enhance operational efficiency and reduce delays.
• Assisted in the development of standard operating procedures, contributing to a more efficient work environment.

• Managed daily operations and service of customer shipments and deliveries, ensuring all shipments were picked up and delivered within the customer requirements.
• Developed and implemented strategies to reduce empty miles, resulting in increased revenues and profits.
• Managed all personnel of the Over the Road fleet, including 2 Driver Managers and up to 40 drivers, including route planning and routine maintenance.

• Managing a team of Pricing Analysts to achieve optimal network fit and profitability of each lane within customer bid opportunities
• Integral part in creating synergies between Red Classic and parent company Coca Cola Consolidated Inc
• Participate in bid negotiations with multiple customers while creating important working relationships
• Analyzing empty miles and identifying opportunity areas to fill those lanes
• Achieved and sustaining the highest Rate Per Loaded Mile for Transport, OTR, and Brokerage in Red Classic history
• Created a positive relationship with all departments within Red Classic to achieve common goals

• Analyzed market and network data to target the most profitable solutions for Red Classic and the customer
• Utilized DAT and other leading industry market data sources
• Helped streamline the bid process and tools used to complete bid opportunities

• Analyze each customer opportunity for network fit and desirability
• Utilized market and internal data to propose rates that provided profitability for both USA Truck and their customer base

• Utilizing TMW planning software, I planned inbound trucks to outbound loads to create the most efficient and cost effective plans achieving minimal empty miles while maintaining a high standard of customer on time service
• Managed a fleet of 60+ drivers providing a single point of contact for all of the driver needs
• Managed home time, miles per truck, and any disciplinary action needed
• Worked simultaneously with Planning and Customer Service to achieve on-time service standards for pick up and delivery of loads

• Managed a team of 30+ people in 4 departments directing them to achieve efficient and quality production of several product lines
• As the only supervisor on site I was Management, HR, Maintenance, and Quality Control all in one

• Scheduled materials and production for a multi million dollar manufacturer to meet consumer needs and demands