Joshua Warren
Cabot
Summary
With a proven track record at Valvoline Instant Oil, I excel in oil change expertise and continuous learning, ensuring vehicles run safely and efficiently. My ability to quickly adapt and communicate complex procedures clearly has consistently enhanced customer satisfaction and operational standards. Skilled in vehicle diagnostics and problem-solving, I bring a commitment to excellence and workplace safety to every task.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Lube Technician
Valvoline Instant Oil
04.2023 - 10.2024
- Maintained certifications through regular training sessions, staying current on industry advancements and best practices.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Greeted customers and answered questions about oil changes and other services.
- Investigated customer complaints to identify cause of malfunctions.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Maintained cleanliness and order in service area, promoting professional work environment.
- Provided high-quality customer service, addressing concerns and explaining maintenance procedures clearly.
Certified Lube Technician
Jiffy Lube
08.2022 - 03.2023
- Maintained certifications through regular training sessions, staying current on industry advancements and best practices.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Greeted customers and answered questions about oil changes and other services.
- Explained estimates and determined repair timelines to manage customer expectations.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Repaired and replaced worn and damaged components.
Education
No Degree - Automotive Technology
Arkansas State University, Beebe, AR, US
Sercy04-2025
Skills
- Workplace Safety Adherence
- Oil change expertise
- Fluid Replacement Proficiency
- Vehicle Diagnostics Abilities
- Suspension System Knowledge
- Brake Inspection Knowledge
- Continuous Learning Attitude
- Problem solving techniques
- Belt Inspection Competence
- Hand and Power Tool Operation
- Brake servicing
- Tire Rotations
Certification
- Brakes Certification (A5) - National Institute for Automotive Service Excellence.
- Suspension and Steering Certification (A4) - National Institute for Automotive Service Excellence.
- Electrical/Electronic Systems Certification (A6) - National Institute for Automotive Service Excellence.
Timeline
Certified Lube Technician
Valvoline Instant Oil
04.2023 - 10.2024
Certified Lube Technician
Jiffy Lube
08.2022 - 03.2023
No Degree - Automotive Technology
Arkansas State University, Beebe, AR, US
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