Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Eugene Belcourt

Beebe

Summary

Enthusiastic team player with a proven track record in customer service and utility locating. Skilled in identifying customer needs and providing knowledgeable support, fostering a collaborative environment to achieve organizational goals. Currently looking for a stable, full-time job, with the potential of becoming a career.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Various Duties

The Loony Bin
Little Rock
02.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Addressed customer requests and answered questions to enhance satisfaction.
  • Engaged customers in conversation using effective interpersonal skills to foster positive interactions.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Various Duties

Loony Bin Comedy Club
Little Rock
02.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.

Utility Locate Technician

CIG, INC.
Little Rock
03.2016 - 05.2020
  • Conducted underground utility locates using electromagnetic detection tools.
  • Interpreted blueprints and maps to identify utility lines accurately.
  • Interpreted blueprints or drawings in order to accurately determine the location of existing utilities.
  • Documented locate requests and results in a detailed reporting system.
  • Trained new technicians on locating procedures and safety protocols.
  • Inspected and maintained locating equipment for optimal performance.
  • Assisted in resolving utility conflicts during project planning phases.

Education

High School Diploma -

Rison High School
Rison, AR
05-2015

Skills

  • Utility locating
  • Blueprint interpretation
  • Equipment maintenance
  • Reporting accuracy
  • Time management
  • Task prioritization
  • Problem solving
  • Team collaboration
  • Customer service
  • Customer engagement
  • Customer relations
  • Effective communication
  • Verbal communication
  • Attention to detail
  • Calm under pressure
  • Creative solutions
  • Critical thinking
  • Dependable and responsible
  • Basic math
  • Microsoft Word
  • Friendly, positive attitude
  • Excellent communication
  • Microsoft Word

Certification

  • Forklift operator

Timeline

Various Duties

The Loony Bin
02.2025 - Current

Various Duties

Loony Bin Comedy Club
02.2025 - Current

Utility Locate Technician

CIG, INC.
03.2016 - 05.2020

High School Diploma -

Rison High School
Joshua Eugene Belcourt