J’UAN JORDAN
Little Rock
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
ONSITE ADMINISTRATOR
ELEVATE PFS
03.2023 - Current
- Handle third party liability accidents for a local hospital.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Entered and maintained departmental records in company database.
CSR
SUTTER HEALTH
11.2022 - 03.2023
- Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal and responds to each with accurate and timely information utilizing the highest customer service and quality standard
- Adheres to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety of our employee and patient information
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
- Operate office equipment such as multi-lined phones, printers, faxes, copiers, and scanners.
FISCAL SUPPORT ANALYST
DFA
07.2021 - 09.2022
- Researches and analyzes data, develops or revise processes or policies based on research, and submits prepared report findings to supervisor
- Develops and maintains databases, spreadsheets and other fiscal reporting mechanisms, reviews and audits fiscal information for accuracy and quality assurance
- Provides technical assistance to others working within various databases and systems, including the state accounting system and general ledger, and assists in reconciling problems
- Posts transactions to journals and/or ledgers, balances entries, and reconciles errors manually or electronically
- Performs various accounting duties and assists with budgets and fiscal monthly and year end closing
- Produces monthly production reports, statistical reports, or other regularly scheduled reports.
COLLECTOR
DFA
03.2019 - 07.2021
- Help taxpayers with their Arkansas state tax
- Setup garnishments and file writ of executions on Arkansas residents who have tax debt
- Assist with bookkeeping and stand in receptionist.
CSR
ARKANSAS BLUE CROSS BLUE SHIELD
07.2018 - 03.2019
- Assist members and providers with benefits, eligibility, and claims processing.
Education
BACHELORS - Business Administration
STRAYER UNIVERSITY
08.2019
HIGH SCHOOL DIPLOMA -
PARKVIEW MAGNET
05.2013
Skills
- Sales
- Communication
- Leadership
- Microsoft
- Accounting
- Organized
- Data Entry
- Independent decision making
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
Timeline
ONSITE ADMINISTRATOR
ELEVATE PFS
03.2023 - Current
CSR
SUTTER HEALTH
11.2022 - 03.2023
FISCAL SUPPORT ANALYST
DFA
07.2021 - 09.2022
COLLECTOR
DFA
03.2019 - 07.2021
CSR
ARKANSAS BLUE CROSS BLUE SHIELD
07.2018 - 03.2019
BACHELORS - Business Administration
STRAYER UNIVERSITY
HIGH SCHOOL DIPLOMA -
PARKVIEW MAGNET
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