Juan Pamplona
Villa Gesell
Summary
Opened minded worker with proven skills in coordinating across different areas just like government, educational, art and tourism industry. Problem-solving and effective communication abilities. Excelled in budget control at the Municipality of Villa Gesell and enriched lives through education across diverse communities. Demonstrates exceptional teamwork and collaboration, achieving significant performance improvements without only focusing on daily tasks but the organization goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Receptionist
Altué, Apart Hotel
12.2022 - 04.2024
Tax Collection Agent
Municipality of Villa Gesell.
04.2018 - Current
- Documented conversations and payment arrangements in State database.
- Handled incoming inquiries regarding billing and debt collection policies.
- Conducted follow-up bot messaging to remind tax payers of payment due dates.
- Besides, work together with the Municipality Treasury Secretary for planning budget control.
- Collaborated closely with other departments, ensuring seamless communication regarding delinquent accounts, payments received and other particular community needs.
VOLUNTEER TEACHER
Diferrent Organizations
01.2013 - Current
- Worked as a volunteer English teacher in Argentina.
- Volunteer in the FEDAR Foundation, in Popayán, Colombia. That works to improve the quality of life of people with various disabilities.
- Theater teacher in vulnerable communities of Medellín (Colombia) and Villa Gesell (Argentina).
- Spanish as a foreign language volunteer teaching (On line and face to face classes) at Daily Spanish Community.
A personal common trait when spreading knowledge at class with grown ups and kids is the communication skill that let me connect both intellectually and emotionally with students with different cultural backgrounds.
Education
B2 Level - English Language
Blendex Language Center
Medellín03-2012
Labor Technician - Travel Agent
CENCALA
Medellín10-2011
Tech. Bachelor in Sales of Products And Services
Institución Educativa Alfredo Cock Arango
Medellín12-2008
Skills
- Performance improvements
- Negotiation
- Cost control
- Following conversation scripts
- Payment plan development
- Organization skills
- Problem-solving
- Teamwork and collaboration
- Effective communication
Certification
- High School, Technical Bachelor in sales of products and services.
- Labor technician as a travel agent.
- English certification.
- Budget module, RAFAM system
Timeline
Receptionist
Altué, Apart Hotel
12.2022 - 04.2024
Tax Collection Agent
Municipality of Villa Gesell.
04.2018 - Current
VOLUNTEER TEACHER
Diferrent Organizations
01.2013 - Current
B2 Level - English Language
Blendex Language Center
Labor Technician - Travel Agent
CENCALA
Tech. Bachelor in Sales of Products And Services
Institución Educativa Alfredo Cock Arango
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