Juan Ignacio Alonso
San Nicolás, Buenos Aires,Argentina
Summary
Relying on my labor experience as a telemarketer taking cold calls and transforming them into sales, or at a face-to-face customer service getting to know each clients gist in order to satisfy their needs, or as well as being in charge of a business and its staff I`ve been earning interpersonal skills and a result-driven mindset in order to fulfill my tasks. I am willing to keep developing these abilities and learn new ones that in addition to being useful at work, they are also useful in everyday life.
Overview
11
11
years of professional experience
Work History
Telemarketer
Budget S.R.L
06.2015 - 11.2016
- Completed daily cold calling from a data base provided by different commercial banks and outreach to get sales goals of their credit cards.
- Built relationships with customers using strong persuasion and active listening skills.
- Followed up with customers to solicit further sales.
Telemarketer
Easy Call S.A.
12.2012 - 01.2014
- Completed daily cold calling from a database provided by a cell phone services company in order to surpass sales objectives working at an upselling campaign.
Bar Manager
Grupo Tapas S.R.L.
12.2021 - Current
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Waiter
La Mira Bar
02.2017 - 03.2020
- Answered customers' questions, recommended items, and recorded order information.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
No Degree - Medicine
Universidad Nacional De Rosario
Rosario, Santa Fé, ArgentinaBachelor of Science - Natural Sciences
Misericordia
San Nicolas, Buenos Aires, Argentina12.2009
Skills
- Marketing and Sales
- Customer Needs Assessments
- Teamwork and Collaboration
Languages
Español
Native language
English
Advanced
C1
Timeline
Bar Manager
Grupo Tapas S.R.L.
12.2021 - Current
Waiter
La Mira Bar
02.2017 - 03.2020
Telemarketer
Budget S.R.L
06.2015 - 11.2016
Telemarketer
Easy Call S.A.
12.2012 - 01.2014
No Degree - Medicine
Universidad Nacional De Rosario
Bachelor of Science - Natural Sciences
Misericordia
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