JUAN PEDRO FARAZ

During my role as a Senior Manual QA at the consulting firm Gestión It, I actively collaborated with the insurance company Mapfre, performing key functions that contributed to the success of the projects. My primary focus was the detailed creation of test cases, ensuring comprehensive coverage of software functionalities.

I conducted thorough testing, executing test cases to validate functionality and identify potential defects. I actively participated in regression testing to safeguard system stability against new updates, and I conducted exploratory tests to discover issues not covered in established test cases.

Additionally, I played a crucial role in crafting detailed test plans, managing test cycles, and executing planned tests to ensure product integrity. My experience included developing effective strategies for error handling, ensuring a smooth user experience even in unforeseen situations.

I actively contributed to defect reporting, identifying, documenting, and providing detailed reports on opportunities for improvement in processes and software quality. Furthermore, I participated in functional tests on the web interface for clients, ensuring the proper functioning of the system from the user's perspective. I also carried out tasks related to the opening and handling of insurance policies, claims, and policy sum adjustments, ensuring the integrity and functionality of the system in these specific aspects.

• Certainly, let's extend the information for each responsibility:
  
  1. Recurring Collections Platform:
  - As a Senior Manual QA, I played a vital role in ensuring the quality and reliability of the Recurring Collections Platform. This involved collaborating closely with development teams to understand the platform's intricacies, identifying potential areas of improvement, and implementing effective testing strategies to enhance its overall performance.
  
  2. Team Leader:
  - In the capacity of a Team Leader, I assumed leadership responsibilities, fostering a collaborative and productive environment. I guided and motivated team members, ensuring effective communication and knowledge sharing. By promoting a culture of continuous learning, I contributed to the team's growth and success.
  
  3. Scrum Master:
  - Serving as a Scrum Master, I facilitated agile processes, ceremonies, and encouraged the team to adhere to Scrum principles. This involved removing impediments, promoting collaboration, and ensuring that the team could deliver high-quality software iteratively. I played a pivotal role in maintaining a well-functioning and self-organizing team.
  
  4. QA Team Leader:
  - As the QA Team Leader, I took charge of the quality assurance processes within the team. This encompassed overseeing the creation of comprehensive test plans, executing testing strategies, and ensuring that the team met high-quality standards. I led by example, promoting best practices in testing methodologies and fostering a culture of quality excellence.
  
  5. Quality Implementation in the Team and Platform:
  - Ensuring quality implementation in both the team and the platform was a core responsibility. I led initiatives to embed quality practices throughout the software development lifecycle. This included implementing effective testing frameworks, conducting regular code reviews, and collaborating with cross-functional teams to instill a quality-first mindset.
  
  In summary, my role extended beyond traditional QA responsibilities, encompassing leadership roles where I not only ensured the quality of deliverables but also actively contributed to the overall success and efficiency of the team and the Recurring Collections Platform. My multifaceted involvement in leadership, Scrum mastery, and quality implementation speaks to my holistic approach to driving excellence in software development processes.

• Work in 2 Banking teams
• QA Lead
• Analysis and Development
• API Testing

• Manual Testing
• Test Cases
• Regression Testing
• Test Plan
• Smoke Test
• Exploratory Test