Juliana Espinel
Buenos Aires,C
Summary
Dynamic and detail-oriented professional with experience at NoMa Studios, adept at multitasking and organization. Excelled in enhancing customer satisfaction and streamlining operations through effective calendar management and customer service. Demonstrated ability to manage priorities under tight deadlines, significantly improving operational efficiency.
Overview
1
1
year of professional experience
Work History
Waitress
Oh! Tea
08.2024 - 11.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Virtual Assistant
NoMa Studios
11.2023 - 07.2024
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Elevated client experience by providing timely customer support via emails and live chat platforms.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Conferred with customers by chat or email to provide information.
- Set up virtual Zoom meetings, invited guests, disseminated agendas, and across multiple time zones.
- Executed travel arrangements by researching and booking flights and accommodations.
Education
High School Diploma -
Escuela Normal Superior N°4 Estanislao S. Zeballos
Buenos Aires - Argentina12-2024
Skills
- Customer service
- Calendar management
- Data entry
- Social media updating
- Meeting scheduling
- Travel planning
- Spreadsheet management
- Time management
- Attention to detail
- Multitasking and organization
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Waitress
Oh! Tea
08.2024 - 11.2024
Virtual Assistant
NoMa Studios
11.2023 - 07.2024
High School Diploma -
Escuela Normal Superior N°4 Estanislao S. Zeballos
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