Julian Filleaudeau

• Collaborated with retail sales manager to develop promotional events that boosted store revenue.
• Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Reduced errors in documentation by meticulously proofreading and editing written materials.
• Streamlined office processes by implementing efficient filing and organizational systems.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
• Provided excellent customer service, addressing concerns promptly and professionally.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained clean, organized store environment for an inviting shopping experience for customers.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Increased sales by offering advice on purchases and promoting additional products.
• Streamlined checkout process by efficiently operating cash registers and POS systems.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained clean, organized store environment for an inviting shopping experience for customers.
• Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.

• Updated reports, managed accounts, and generated reports for company database.
• Enhanced overall office productivity through effective staff management and coordination of daily tasks.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Contributed to successful projects by providing essential administrative support and resource management.
• Created, prepared, and delivered reports to various departments.

Subjects: Social Science