Juliann Stevens

• Engaged with customers to effectively build rapport and lasting relationships.
• Helped customers locate products and checked store systems for merchandise at other sites.
• Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Answered customer questions about sizing, accessories, and merchandise care.

I only work here periodically, on the side, when I am home and available to help.

• Greeted visitors and parents to facilitate office operations.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.

• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes, and reduce waste.
• Implemented and maintained food safety and sanitation standards to establish safe food handling and preparation.
• Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and reasonably priced products.
• Addressed customer complaints professionally and used communication and problem-solving skills to resolve issues.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.

Had to resign due to the store going out of business.

• Engaged with children on an individual basis to build positive relationships and promote learning.
• Documented behavior, development, and learning of children to enable tracking history and maintain accurate records.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Protected children in class, at recess, and off-site with observational skills and positive reinforcement for good behavior.